Jersey Shore University Medical Center
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Address

1945 RTE 33, NEPTUNE, NJ 7754 USA

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Phone

(732) 776-4900

Emergency service available

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Consumer feedback about Jersey Shore University Medical Center

KaCee Sorden
KaCee Sorden

1 out of 5 stars

posted 18 hours ago

Worst experience ever! I was visiting from Florida and had the most severe stomach pains and was non stop vomiting and had diarrhea. Instead of an ambulance, they came in a first aid truck that looks like an ambulance, but has absolutely nothing to treat a patient. Not only did it take them almost 20 minutes to get to me, they made me WALK DOWN THE STAIRS. If I had been capable enough to walk down The stairs, I would have taken an Uber. In addition to that, the town has rules that prohibit them from using their lights or running through lights... So it took an additional 25 minutes to get to the hospital.

Then I was wheeled into the er and was placed in bed in a holding area I'm yelling in pain, I pooped myself and was vomiting like crazy. I was left like that for an hour and a half before I was taken to a room or given anything for my nausea, diarrhea, or intense stomach pain that felt like was someone had take My intestines and squeezed then while twisting. It was awful. When I pooped myself I wasn't given any help trying to clean myself until it went up my back like some sort of baby. I had pressed my call button countless times. It was ignored almost every time upwards of 20-30 minutes.

I am from Florida. I am absolutely appalled at the level of care in this place. The quickest thing about them was how quickly I received my bill. One week to be sent a bill. I've never had a hospital bill that quickly before And of course they did it as uninsured because they refused to call the company since I didn't have my card on me. Worst hospital ever. Anyone who has to go there, try your best to go anywhere else. Horrible horrible horrible!!

Pat Nov
Pat Nov

5 out of 5 stars

posted 1 month ago

My niece will be having back (scoliosis) surgery on July 12th at your hospital. She is so scared! After reading all of these (negative) reviews, I'm worried! She is only 14. I'm predicting a 5 star result. Please take good care of her! Thank you!

r d
r d

3 out of 5 stars

posted 2 months ago

Yes, the best hospital you can go to in area. Yes, expect long wait times in emergency room. That's just the reality of the over population. The emergency care I feel is the best you can get in area.
Unfortunately my mom had surgery there. Hours after she fell of the port-a-potty. She was left alone, still under anesthesia. Falling on new operated knee. No one in hospital came forward to help with situation. Worst they quickly tried to sweep situation away. Pushed my mother right out of hospital. I never made an official complain and wonder everday if it was even reported. Worst off the attendant at time is still working there. At time I tried to talk to the head of administration and was escorted out by security. Till this day it has left the entire family and friends in area with a terrible feeling against hospital.
So best hospital in area, yes.
Keep in mind if something goes wrong. You are on your own!!!
They will throw you out like yesterdays trash.

Angela Norton
Angela Norton

4 out of 5 stars

posted 1 month ago

Thank you to the wonderful staff that took care of my daughter. She was very comfortable and felt very relaxed. Everybody was so nice,she didn't feel nervous or scared.

Jesse Patti
Jesse Patti

1 out of 5 stars

posted 1 week ago

Nursing staff is great, but over extended. SOMC and Jersey Shore failed my wife terribly. During my last attempt at Jersey Shore, we saw a doctor once in three days. SOMC told my wife she had psychiatric problems and that's why she was in pain. I pulled my wife out of Jersey Shore and went to UPenn where she has a team of doctor's who actually care and visit with her daily to work through her injury. Don't waste your time, money or loved ones health. Go to Upenn. The wait in the ED will be long, but it'll be worth it. FYI, I voiced my concerns to the patient experience department, and was told that there wasn't much they could do about bad apple physicians on their staff. Disgusting. Wasting all your nursing talent on Doctors that could care less about visiting their patients. Go to UPenn.