A long overdue hip replacement surgery was performed at JFK Medical Center. I have no complaints. The results of the surgery were wonderfully unexpected.
However (there's always a however), the surgery was financed through Medicare and I didn't realize how much financially I would be responsible for. So, the knowledge gap between what I was expecting to pay (nothing would have been optimal) and the bills I received was unexpected.
Since I had no idea what my costs would be denied me the opportunity to make an informed decision on whether or not to proceed with the surgery.
I rely soley on social security for income.
I've taken a big hit on my budget.
I can't economize more than I do to pay my part of the costs for the surgery.
Had I known the costs. I could have planned accordingly.
...the hospital was rather blithe in telling me, after registering me the morning of surgery, that the cost of registering me would be $200.00. ..."and how would you like to pay?...
Very much like the ploy car dealerships use when charging you $200 for floor mats.
* Hidden car rental fees
* Airport baggage handling fees
* Hotel room charges
* I'm sure anyone reading this can come-up with more examples.
* And, last but not least, Hospital Registration Fees.

I stayed in the orthopedic wing and felt like I was at the Hilton! I was well taken care of, the room was huge and private. And the food was not that bad either. Nothing like previous hospital meals I have eaten.

The staff is so hands on and efficient. I have direct and personal access to the physician and they actually know who we are. They also truly listen and dont brush us off or make us feel bad for our choices or feelings.healing and support is always at the top of the list

I've read the other reviews, so calling Patient Advocacy will do me no good, but for anyone reading, this hospital is completely disorganized and not a single person involved who works there was doing their job correctly. Admittedly, they couldn't help that the surgeon we were waiting for never arrived, but to keep us around for hours until we finally were told the surgery was cancelled and rescheduled is completely unacceptable.

The Nurses in post op/recovery are very unprofessional and rude. They don’t have any consideration for their patients or their concerned loved ones. I was belittled and treated as if I was in a correctional facility. I would highly suggest they get a new charge nurse or a whole new crew of nurses completely because as health professionals we’re suppose to remain empathetic and professional at all times, especially during our practice