Jfk Medical Center

My first experience with JFK was one of the best, I even went on Social Media to talk about it (Nurse Merline was one of the most caring caregiver I ever met - if someone knows her # please let me know). Hence why, the second time I felt sick, even thou I moved further from the hospital, I asked to go there, but it was one of my worst experience. I have hyperthyroidism and had chest pain, throat tightness and shortness of breath at the time, the doctor checked my thyroid while I was laying in bed on my back, and of course he couldn't feel if it was enlarged (as the best way to do it is while patient is sitting and it has to be done from behind for more accuracy) and cancelled my ultrasound even when I explained to how tight my throat feels. They released with my chest pain and all and just referred me to see a doctor the next day.
Summary, different floor, different doctors, different treatment. Back in August I would of given a 5; my 1 star stand for -1today !

I was very nervous before going into the hospital. The knee replacement surgery scared me very much. From the moment I checked in I was put at ease. Everyone was so nice, so patient and so available. I was so relieved about the care that I promised I would announce it to the world. Wonderful staff!

I'm so thankful for the staff from maternity,doctor,anesthesiologist and nurses,you did an amazing job delivering my baby and keep me calm before the surgery(c-section) God bless you all,
It was really not the best time for me but all of you did the best,really thank you so much!!!!I'm glad I pick this hospital to deliver my baby,was different and better experience than the first one I pick with my oldest child.
(Just need to get better on food quality)

Came to this hospitals ED (emergency department) many times. The ED always seems extremely busy. I do see hospital staff tried their best to deal with a large amount of patients they have. The doctors are friendly and knowledgeable. Nurses try their best with the larger amount of patients they have to deal with in the ED . The waiting is particularly long for any tests that have to be done 3 or more hours anything ranging from an x-ray or CT scan and etc.
now being admitted to the floor’s is another story.
Husband got a really bad IV infection just for being there for three days nurses barely came in the room doctors don’t come upstairs to see you you were forgotten until upon discharge. So you really had no idea what was going on with you. Equipment is broken like the bed was broken chair was broken then they moved us to another room because to many things where broken.
Being on the floor was a nightmare at the ED I could say they did their job.

It seems that the staff here does not require any real qualifications. Truly terrifying. The few that are dedicated and actually qualified eventually resign or transfer because of the constant nonsense and the institute's lack of authority in their executive positions.