John C Lincoln Medical Center

My fiancé is a cardiac patient, the first time we visited this facility the ER staff were very courteous, caring and efficient. Today when we had to visit I’m sad to say he did not receive such care. One of the technicians that registered him was even a bit rude. After 30 minutes we decided to go to another hospital where he had to be admitted for a condition that should have been taken more seriously at this facility. There’s a few other issues I had with today’s visit but to sum it up, there was a total lack of customer service and patient care. I’m sure this is a wonderful hospital with great staff but today that was not exemplified.

Mother has been a patient, as well as an emergency room visitor this past year, and I can truly say that on each visit, she has been met with total professionalism. From the Emergency Room Admit Nurses, Major Medical Staff, Admitting Physician to the Sixth Floor Nurses Station, and Consulting Physicians, everything was handled professionally and courteously to make her well again. I did not see in any instance, a lack of compassion or caring. A special thanks to the Security Team for keeping me going the first night there through all the diagnostic tests!

Great nurses. Exceptional culture of care. I have been an inpatient on 3 occasions. I consider myself a very well informed healthcare consumer when it comes to choosing a hospital. I'm a physician whose practice is predominantly at this Hospital

I wanted to thank Dr Alicia Mangram, nurses. Marck, Janelle, they treat me like I was a family member . I have no words to.describe how grateful I am towards them. The nurse Janelle got on her knees and pray with me, no body ever done that , and that was very special and important for me. All the crew that took care of me THANK YOU ! You guys are angels for saving peoples life , and most important you guys care and love what you do.

I spent 5 days in this hospital, on the 4th floor. I don't like hospitals, nothing odd there, and I've been in a lot of hospitals in the Phoenix area. I've dealt with a few good nurses, my share of bad ones and too many that perhaps should find another line of work. The entire length of my visit was met with exceptional care! The doctors were wonderful and consistent, I was taken care of by the best group of nurses you could imagine. Every nurse on every shift was wonderful. Every nurse assistant was wonderful. Everyone on the staff was wonderful, caring, giving, and knowledgeable. I can only say that if I have to be hospitalized, I want to be there! Thanks Honor Health for the outstanding care.