John Muir Medical Center - Concord Campus
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Visited over the weekend. It was nice to go to a hospital where you can actually park in the parking lot and not have to walk forever. Hospital was clean and staff was friendly and helpful.
Extremely disappointed in the lack of cleanliness in the public restrooms at both hospitals. Walnut Creek and Concord Campus. Specifically, the womens restroom on the first floor nearest the surgical waiting area. After me and a staffer complaining to housekeeping about the unsanitary condtions it took 4 hours and another follow-up call before a janitor came to mop up pee in the handicap stall. The entire floor/corners coving is filthy! As are the walls near the sink area. The faucets have scum and stain build-up on them, toilet rim "long time no not wiped. The same filth was observed at the Concord hospital West 4th floor women restroom. Don't these hospitals have janitors throughout the day clean public facilities. Then lets talk about the hospital in-patient areas!!!someone needs to get on this...no wonder infection rates and hospital acquired illnesses are on the rise! I have pictures if anyone cares to see them. On a side note, Why does the Concord Campus let the homeless sleep in the benches outside the emergency room main door? This wouldn't happen in Walnut Creek. Why is there valet parking at the Walnut Creek hospital and not Concord campus?
I just want to give a shout out to second floor staff DRs Nurses everyone for taking such Sterling care of my loved one this past week. Gratitude eternal from family and friends. Thank you.
Went to ER with severe abdominal pain. I was seen right away had testing done was seen by Dr. Kroll who was very thorough she 🌟listened🌟to me and answered all my questions. My husband was impressed that we were in and out fast, only there for a couple of ours. Great job to all from receptionist, EKG tech, to nurses to the MD. Thank you all for the great services.
I wish I could give ZERO STARS ‼️ Worst hospital ever I took my 11 month old baby to the ER & they literally made us sit in the waiting area for 2 hrs then they put us in a room & made us wait two hours , they are so UNORGANIZED I literally told 3 nurses the same info 3 times !!! & one of them said she was going to get something to take her blood pressure & NEVER CAME BACK . They need to be SHUT DOWN