Went to the ER with a fractured ankle, stayed for surgery to repair it. Staff was amazing. Nurses were caring and friendly. My doctors had great bedside manner. Only complaint is the stereotypical hospital food. Not that I ever want to go through this experience ever again, but if I had to, the team at Mather is who I would want to take care of me.

This is the 2nd time in 24 hours my wife is at the ER. We have been waiting for over 4 hours and still haven't seen a Dr yet. It is 7:44pm and all they did was a blood work which they ran less than 24 hours ago. Yes the staff is nice but the way the ER is run needs an update. I understand emergency rooms can get busy but there are 2 other major hospitals around. And the only reason we came back here was our primary care DR wanted her to go back to get more IV fluids and meds, he even called to let them know she was going there and why. We also thought because they ran all the tests yesterday they would not have to spend time rerunning them and we were wrong. They want to rerun all the tests and i am sure they will bill me for them as well.

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10 Stars

CARING,, KNOWLEGEABLE, ACCOMIDATING

Team work from one staff member to another......

Excellence from top to bottom............

I been to the hospital a number of times over the years for both parents. But most recently, had to bring my 92 year mother in to ER for shortness of breadth and dizziness. The staff was very professional, polite and courtesy. They were very attentive and compassionate to a very frightened and frail elderly woman. They quickly diagnosed her with pneumonia and congestive heart failure. And have been very responsive and communicative.

UPDATED REVIEW: While I wasn't happy with the experience visiting the emergency room at Mather, They have since tried to take the steps to follow up with me and make sure that I am ok. Because of this I have changed my review from 1 star to 3 stars. While the mistakes of the first visit can't be fixed, following up with a patient is an improvement.