Johns Hopkins Hospital
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2505 U S HIGHWAY 431 NORTH, BOAZ,   USA

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2505 U S HIGHWAY 431 NORTH, BOAZ, USA

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Consumer feedback about Johns Hopkins Hospital

The Johns Hopkins Hospital
Reviewed from Google

3.6 out of 5 stars

Norms Transportation
Norms Transportation

1 out of 5 stars

posted 4 weeks ago

If I could give them no stars I would. I was suppose to have surgery there. They told me once the doctor looks at my scans they will call me to set up the surgery. They called me and I asked did the doctor see my scans and the answer was yes (this was back in April 2018). Three days prior to my surgery I get a phone call from the doctor and the surgery was called off because of what my scans show (he just looked at them July 2018). HE NEVER LOOKED AT THEM! Why would you wait 3 days prior to my surgery to call me? BILLING! They charge you $200.00 just to walk in because the doctor is renting space from the hospital! That doesn't include his bill. WAS NEVER TOLD THAT! My insurance wouldn't pay for the rent. THIS PLACE IS ALL ABOUT THE MONEY! Their customer service for billing sucks! This hospital has gone down! WILL NEVER COME BACK! The Mayo clinic! Please don't send an automatic response either, that's really said! THEY ARE A FRAUD IN THE BILLING DEPT. WARNING, PLEASE LOOK AT YOUR BILL AND YOUR EXPLANATION OF BENEFITS BEFORE PAYING THEM ANYTHING. MY INSURANCE CALLED THEM TO HAVE $900.00 CREDITED TO MY ACCOUNT BECAUSE THEY COULDN'T CHARGE ME FOR IT. I WOULD OF PAID THAT MONEY. THEY STEAL MONEY FROM YOU!

Deborah Wilson
Deborah Wilson

3 out of 5 stars

posted 4 weeks ago

I was referred to a "top notch surgeon" back in 2014. It took months to get an appointment but I was willing to wait. Unfortunately, the visit was not worth the wait. The doctor was lacking in bedside manners and she treated me like a number. She had zero compassion or interest in me as a person, as I was made to feel as if I was intruding on her valuable time. I am still debating whether she was arrogant or just plain rude. I left feeling that the trip had been a total waste of time. Thankfully, the hospital staff was well organized, friendly and polite. The initial check in was flawless and this made up for my poor experience with the surgeon. The hospital was clean and well deserving of positive reviews I had read online. All of this notwithstanding, I was not comfortable with the doctor and decided to select another hospital. A patient should never be made to feel that he/she is bothering a doctor who is being paid to listen, share knowledge, and solve a problem. Any doctor who has such low tolerance for those he/she is paid to serve should strongly consider a new profession.

Timothy Mooney
Timothy Mooney

1 out of 5 stars

posted 1 month ago

I was born and raised in Maryland. Johns Hopkins played an important role in my families life. A once respected hospital has sunk to partisan and intolerant. Dr Ben Carson may be the most accomplished neurosurgeon in Maryland history and the fools at Hopkins are too petty to recognize his contributions.

Tim Mooney

R Hakim
R Hakim

1 out of 5 stars

posted 2 months ago

My mother recently visited the Emergency department to be evaluated for headaches. Some work up was done and she went home, having been there for several hours. That night she received a call to go back to ED for a procedure that needs to be done to rule out a serious brain bleed as the CT report was suspicious. The next day she arrived at 10 am and was kept waiting in the waiting room in freezing air conditioning until 9 pm. She was only given a bed at that time having waited for 11 hours. The resident who evaluated her said that the procedure she was supposed to get was now not necessary as the full CT report was now normal. She then has to wait unti 1 am to be discharged as the attending physician had to evaluate her and discharge her. She came home around 1:30 am and now is sick with a cold and can’t talk due to laryngitis, having been kept over 15 hours in freezing cold. She left with no additional treatment. All the while the nurses and staff were rude and uncaring. This is all the more upsetting because my father had surgery and was discharged the same day and had to be home alone while all this was going on. I am beyond upset. I am upset that in a hospital setting a patient is getting sicker waiting for care. The hospital does not care that a patient is kept waiting while they are only concerned about covering their own behind. I understand there are sicker patients who take priority but why call her in the first place. I am all too familiar with this setting and know that there are more efficient ways of triaging patients if only the management could be better. This system is just not good and it is third rate in my opinion. I would think twice before going to Johns Hopkins hospital.

Just Saying
Just Saying

1 out of 5 stars

posted 1 week ago

I see why Johns Hopkins (JH) is no longer the no. 1 hospital in the U.S. They let an intern/student stick me 10 times in the wrong spot (causing me tremendous pain and frustration) during a spinal tap. Also, if you are 15-20 minutes late for your appointment or miss an appointment you did not know they made for you, they will "ban" you from their hospital, although the doctor is always 1-2 hours late - making you wait and he is not penalized. I arrived to my appointment 30 minutes early, because I know how petty JH can be. I waited 2 hrs. for the doctor. When he finally showed up, she spent about 10 minutes with me, would not let me talk, left me to go treat another patient who arrived after I did (because he was so far behind with his appointments), he then came back an hour later and let an intern/student (who did not know what he was doing) assist (but actually perform a surgical procedure on me-causing me severe pain), until the doctor finally decided the student was taking too long and not giving him what he needed and took over. Johns Hopkins has really slipped in their performance. I question some doctors' ethics. The Doctor's assistant lies and is rude. It's as if they really don't care. *DON'T BOTHER CONTACTING "PATIENT RELATIONS." YOU WILL BE WASTING YOUR TIME BECAUSE THEY ALWAYS SIDE WITH THEIR DOCTORS!!