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Consumer feedback about Johns Hopkins Hospital

The Johns Hopkins Hospital
Reviewed from Google

3.5 out of 5 stars

mohammed abbas
mohammed abbas

5 out of 5 stars

posted 3 days ago

هو المستشفى التعليمي ومركز الأبحاث الطبية الحيوية الملحق بمدرسة طب جامعة جونز هوبكنز ومقره في مدينة بالتيمور بولاية ماريلاند الأمريكية. تأسس بتبرع مالي من رجل الأعمال جونز هوبكينز وسُمي نسبةً إليه. يعد مستشفى جونز هوبكنز أحد أعظم مستشفيات العالم،[1]وقد احتل قمة قائمة يو إس نيوز لأفضل المستشفيات في الولايات المتحدة لواحد وعشرين عاما متوالية،[2][3][4]وشهدت أروقته ميلاد العديد من الإنجازات الطبية وظهور العديد من رواد الطب والجراحة.

M Clagett
M Clagett

1 out of 5 stars

posted 6 days ago

So disappointing.
Rude person at the emergency room check in desk, yells at people young and old. A little old lady was so very sick and needed a kidney dish and the woman behind the counter yelled at her to step back before she even was able to tell her what was wrong.
They pass out dirty sheets to keep you warm in the freezing cold waiting room, it's just nothing like I would've expected out of a supposed top rated hospital.
No one comes and gives you an approximate time after sitting for 6 hours. We travel all over the world, and I've never seen such poor unprofessional service in an ER.

Deborah Wilson
Deborah Wilson

3 out of 5 stars

posted 2 months ago

I was referred to a "top notch surgeon" back in 2014. It took months to get an appointment but I was willing to wait. Unfortunately, the visit was not worth the wait. The doctor was lacking in bedside manners and she treated me like a number. She had zero compassion or interest in me as a person, as I was made to feel as if I was intruding on her valuable time. I am still debating whether she was arrogant or just plain rude. I left feeling that the trip had been a total waste of time. Thankfully, the hospital staff was well organized, friendly and polite. The initial check in was flawless and this made up for my poor experience with the surgeon. The hospital was clean and well deserving of positive reviews I had read online. All of this notwithstanding, I was not comfortable with the doctor and decided to select another hospital. A patient should never be made to feel that he/she is bothering a doctor who is being paid to listen, share knowledge, and solve a problem. Any doctor who has such low tolerance for those he/she is paid to serve should strongly consider a new profession.

Alma Scarbrough
Alma Scarbrough

1 out of 5 stars

posted 2 weeks ago

Absolutely the worst experience ever and I am a nurse. The staff are rude, arrogant and uncaring. When you call patient relations they are no better. World renowned my butt those days are over.

Norms Transportation
Norms Transportation

1 out of 5 stars

posted 2 months ago

If I could give them no stars I would. I was suppose to have surgery there. They told me once the doctor looks at my scans they will call me to set up the surgery. They called me and I asked did the doctor see my scans and the answer was yes (this was back in April 2018). Three days prior to my surgery I get a phone call from the doctor and the surgery was called off because of what my scans show (he just looked at them July 2018). HE NEVER LOOKED AT THEM! Why would you wait 3 days prior to my surgery to call me? BILLING! They charge you $200.00 just to walk in because the doctor is renting space from the hospital! That doesn't include his bill. WAS NEVER TOLD THAT! My insurance wouldn't pay for the rent. THIS PLACE IS ALL ABOUT THE MONEY! Their customer service for billing sucks! This hospital has gone down! WILL NEVER COME BACK! The Mayo clinic! Please don't send an automatic response either, that's really said! THEY ARE A FRAUD IN THE BILLING DEPT. WARNING, PLEASE LOOK AT YOUR BILL AND YOUR EXPLANATION OF BENEFITS BEFORE PAYING THEM ANYTHING. MY INSURANCE CALLED THEM TO HAVE $900.00 CREDITED TO MY ACCOUNT BECAUSE THEY COULDN'T CHARGE ME FOR IT. I WOULD OF PAID THAT MONEY. THEY STEAL MONEY FROM YOU!

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