Johns Hopkins Hospital
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2505 U S HIGHWAY 431 NORTH, BOAZ, USA

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Consumer feedback about Johns Hopkins Hospital

The Johns Hopkins Hospital
Reviewed from Google

3.6 out of 5 stars

Norms Transportation
Norms Transportation

1 out of 5 stars

posted 2 days ago

If I could give them no stars I would. I was suppose to have surgery there. They told me once the doctor looks at my scans they will call me to set up the surgery. They called me and I asked did the doctor see my scans and the answer was yes (this was back in April 2018). Three days prior to my surgery I get a phone call from the doctor and the surgery was called off because of what my scans show (he just looked at them July 2018). HE NEVER LOOKED AT THEM! Why would you wait 3 days prior to my surgery to call me? BILLING! They charge you $200.00 just to walk in because the doctor is renting space from the hospital! That doesn't include his bill. WAS NEVER TOLD THAT! My insurance wouldn't pay for the rent. THIS PLACE IS ALL ABOUT THE MONEY! Their customer service for billing sucks! This hospital has gone down! WILL NEVER COME BACK! The Mayo clinic! Please don't send an automatic response either, that's really said!

R Hakim
R Hakim

1 out of 5 stars

posted 16 hours ago

My mother recently visited the Emergency department to be evaluated for headaches. Some work up was done and she went home, having been there for several hours. That night she received a call to go back to ED for a procedure that needs to be done to rule out a serious brain bleed as the CT report was suspicious. The next day she arrived at 10 am and was kept waiting in the waiting room in freezing air conditioning until 9 pm. She was only given a bed at that time having waited for 11 hours. The resident who evaluated her said that the procedure she was supposed to get was now not necessary as the full CT report was now normal. She then has to wait unti 1 am to be discharged as the attending physician had to evaluate her and discharge her. She came home around 1:30 am and now is sick with a cold and can’t talk due to laryngitis, having been kept over 15 hours in freezing cold. She left with no additional treatment. All the while the nurses and staff were rude and uncaring. This is all the more upsetting because my father had surgery and was discharged the same day and had to be home alone while all this was going on. I am beyond upset. I am upset that in a hospital setting a patient is getting sicker waiting for care. The hospital does not care that a patient is kept waiting while they are only concerned about covering their own behind. I understand there are sicker patients who take priority but why call her in the first place. I am all too familiar with this setting and know that there are more efficient ways of triaging patients if only the management could be better. This system is just not good and it is third rate in my opinion. I would think twice before going to Johns Hopkins hospital.

Teagan S
Teagan S

2 out of 5 stars

posted 1 week ago

They are alright. They are good for diagnosing and healing. But their comfort and living conditions during your stay aren't that great. They have all dry food. And very little food. They only give you 8oz of drink and leave before you can ask for more. O ly 1 person can stay with the patient. And the food they do serve is tasteless or nasty. I am a visitor and I got shrimp and grits. I'm perfectly fine until I had their food now I am all messed up. Good at being doctors, bad at hospitality. Also I know you are meant to be doctors but it's so slow that the hospitality matters and it's not that great.

Jennifer Berryman
Jennifer Berryman

1 out of 5 stars

posted 1 month ago

I’ve been going to Hopkins for years. The medical care is great but the billing department doesn’t bill my NYS insurance correctly. I have to make numerous phone calls and I keep hearing things like “that should have automatically been sent to the other company. I’m not sure why that didn’t happen.” I just paid a bill that I shouldn’t have had to pay to keep it from going to collections. I’ve repeatedly asked to speak to a supervisor and none are available. I left a second message for patient relations. . They never called me back after my first call. I will continue to see one provider that I’ve seen for years but am finding an endocrinologist at another hospital. If they’re going to provide poor customer service I’m going to take my health care dollars elsewhere.

Angelique Mecole
Angelique Mecole

1 out of 5 stars

posted 3 weeks ago

If i could give them 0 stars i would. After making my payments EVERY month with my last paycheck....they showed me their gratitude by putting me in collections. After calling them, they THEN told me it was due on the 10th, which was news to my ears....regardless, only 6 days had gone by and i was going to pay like usual when i got paid. The day before i get paid i get a call stating they placed me in collections for the remaining $500. I have NEVER had a problem paying my bills. I will not use their services for my next child. Beware!