Johnston Memorial Hospital
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feedback about Johnston Memorial Hospital
I was there almost two years ago, and I was diagnosed with Lyme disease. I gave them my insurance card and knew I only had to pay a $100 copay. Little did I know that over a year later I would get a letter stating that I owed over $1,000 and it was being sent to collections. This surprised me, especially since I got no notice of any outstanding bill. We called and wondered what was going on, and we were told by the hospital we had to pay it that day and we got no other information. We called our insurance and found out that they had not even filed correctly with our insurance because I had Lyme disease and they would have to do more paperwork. We tried to get it straightened out, but the hospital refused and sent it to collections anyways. Do not go here. They will screw you over financially, even if you have good insurance. The doctors and nurses were nice and great, but I’ll never go there again, and I’ll advise everyone to never go there again because of what has happened. We are now being harassed by collections, even though we are making payments, because of this hospitals lack of caring and laziness in filing paperwork.
My father was a patient here last week. We have had multiple problems this last visit where he had a toe amputation. I will not say all the doctors or nurses are bad, but there is BAD here. My dad is 77 years of age, and since he could not get up to go to the bathroom himself he needed help. One nurse or CNA took away his urinal. (Which to me is taking away a person’s dignity), at which point he was told to pee on himself. So he did, three times before being changed. I called and reported this incident to which I never received any further info except it would be addressed. On top of this the day of discharge they refused to answer his call lights. They also allowed him to dress himself knowing very well that he needed help and his family had not arrived yet to pick him up. Let me just say SHAME on the nurses there. This is just the tip of the iceberg with some of their behavior. I highly recommend finding another hospital for your loved ones to go and receive treatment. The doctors again are great and some of the nurses too, but until issues like this can be addressed there is better facilities.
My 82 y/o father was restrained, left laying in a wet bed, not bathed in who knows how long, nutrition was withheld due to liability purposes, different stories from daily rotating doctors and the one and only CCU nurse I encountered was extremely rude. I would NOT recommended JMH for the elderly, esp as Hospice was pushed very strongly; which was an even worse experience than the hospital stay. The 2 best things of JMH: Dr. Wilson and her keeping her promise to release my dad to die at home. Thank you!
I wouldn't give it a star, I'd give it a lot of minus stars. I went in for a simple gall bladder surgery. I went home and was in so much pain, that I had to go back to the hospital within an hour. After I get there, I lay there for 3 days (Honestly 3 days) and they didn't do anything. Meantime, my stomach swollen like I was 9 months pregnant. Finally they decide to transfer me to Johnson City TN. There they found out that the Dr didn't properly close me up after surgery. I had bile poisoining my body and while in ICU I get over 3200 CC's of bile drained from me. I have memory loss because of the bile along with other health conditions. The Dr said "he" told me that I needed surgery during an appointment, strangely, I've "NEVER" been to this Dr before the day of surgery. If you want something as simple as a paper cut looked at, don't go there.
After a surprise visit to the ER, ended up being admitted for four days. The care was superb and fast. The staff including nurses and administrative persons could not have been more responsive and caring. The Doctors were very professional and knowledgeable.
I couldn’t give the nurses in 2200 a higher recommendation. Treat you like Family!