Jones Regional Medical Center

Had our baby here in 2016 and had some wonderful nurses along with an amazing physician! The room was great and comfortable for both of us and the baby. Would definitely go here for future babies!

Several ER experiences here, for kidney stones and an iliac abscess (on the iliac muscle) which is rarely caught by ER doctors, but Dr. Taylor found it and was diligent in treating it to the extent he was able, before ordering transport to the hospital our supervising spine doctor works at in Plano. The ER staff have always been pleasant and helpful, as well as quick to respond to our needs. We prefer to use WNJ because it’s down the road from our house and it’s small. It may not be as fancy as some other hospitals, but the care is great and WNJ been good to us.

I was assulted by 2 security staff members who told me that i could not leave. I have 2 black eyes and a big cut on my forehead from being punched while on the ground. And guess what 30 minutes later i left becouse they realized they were wrong. Im searching for an attorney now and will file a lawsuit. I wouldnt ever use this hospital again if my life depended on it

My personal trips to this ER were always decent. However, my mom's trips are totally opposite. I think the difference is that I have insurance and she doesn't. I am given detailed care aand mom is treated like a piece of meat or a homeless person. It also needs a better cleaning crew. Needs mopped. Whoever cleans is bypassing the corners, which have dust bunnies. I have not had any better experiences at TMC. This area has terrible emergency care. Good family practices though.

How terrible has the quality and care here at WNJ suffered? I have ALWAYS been 100% in support of WNJ. I am an ex employee that still considers many of the employees friends and family. That is why this is so terrible and heart wrenching for me to post. I was discharged as a patient from WNJ yesterday and this was 100% HANDS DOWN the worst experience I have ever had here or at any hospital facility. From being lied to constantly by many staff members from nursing assistants to dietician to nurses, to waiting over 1 1/2 hours on pain medications MULTIPLE TIMES and having to wait well over 2 hours for bath towels. Not to mention my IV infiltrated and the severe pain and swelling was simply ignored by the nurse in charge of my care, when I brought to her attention. My dirty bed sheets were changed Friday, after asking for 2 days. I left there feeling belittled, disrespected, neglected and worst of all, that my health and well-being was of least of WNJ’s concerns. This does not even begin to include the lack of cleanliness, non working or partially working devices within the facility. This review also does not include the size of the bugs within my bathroom either. I have always been 100% pro WNJ. However, y’all have completely let me and the community down by allowing these lower standards to become acceptable practices within your facility. I messaged administration, with no response. Therefore, I am left with no option other than to offer warning to any and all of my fellow community members, to avoid this facility at all cost.