Kaiser Foundation Hospital - Fresno

Address

7300 NORTH FRESNO ST, FRESNO, CA 93720 USA

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Phone

(559) 448-4500
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7300 NORTH FRESNO ST, FRESNO, CA 93720 USA

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Consumer feedback about Kaiser Foundation Hospital - Fresno

D C
D C

4 out of 5 stars

posted 1 week ago

Watch your belongings. This person strolls thru the halls and departments looking to steal. . He has stolen employee purses, and other items. Security caught him on camera, but nothing has been done to prevent his return. He's been spotted several times. Beware of your surroundings and watch after hospitalized loved ones. They posted this pic inside hospital for workers.

Cheri Schwabenland
Cheri Schwabenland

5 out of 5 stars

posted 1 month ago

Great caring staff! Been using them for over 20 years. They have saved my life and they really want me to thrive! That's okay with me!

M MONTE
M MONTE

5 out of 5 stars

posted 3 weeks ago

Like always we are well taken care of with friendly and knowledgeable care. Have been a member since 1966 and have always been well taken care of. Thank you KAISER.

LaKeysha Mattis
LaKeysha Mattis

1 out of 5 stars

posted 1 month ago

I was set out in the hallway and asked to go into the restroom to change my clothes and then to sit back out in the hallway with the hospital gowns on. 3 of the workers there even talked openly about private patient information in the hallways where I and others could hear everything. I was very shocked and appalled at the same time. It seems they made a big deal of me refusing to undress to sit in a hallway where people walked all through the hallways. No thank you!!! So, here I am still in the hallway even when a worker got a room available that was straight in front of me the admissions clerk Jon still didn’t have courtesy enough to move me in. Instead he took the next patient and placed the patient in the room. This patient had stomach pain... It was clear to see that insensitivity was going on as well with a few of the nurses...for sure the male nurse who asked me if I wanted to leave when I told him that I didn’t feel comfortable getting undressed to sit in a hallway. The male nurse Jon said that he would have the doctor speak with me and I said fine. I do not appreciate being treated the way I was treated! I did have a nice female nurse come to take my blood and now I wait for some results. This is the 1st Kaiser that I have ever been to that I feel like I’m in a regular hospital, so I think I’m going to change to another provider. It’s very sad because I have been with Kaiser for over 6 years and haven’t had any major issues in Ontario, Victorville, or when I moved to Georgia. But, here in Fresno seems to be something very different in their emergency department. I wanted to write this review to open up some eyes and advocate for more sensitivity training and professionalism from admitting staff, especially with Nurse Jon. I am editing my review since I was contacted by the Supervisor from Kaiser and he was very understanding and let me know that he would be looking into the situation and making sure that his staff reviewed their guidelines of how to serve their clientele.

Sharon Moore
Sharon Moore

5 out of 5 stars

posted 1 month ago

Great doctors and surgeons. Pharmacy people are great.

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