Kaiser Foundation Hospital - Orange County - Anahe
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I visited the ER last night after suffering severe lower abdominal pain for two days. I felt like I was dying. Very professional staff from the moment I checked in. The triage staff said it may be kidney stones, given the details they were provided. They were right. I didn't need to wait too long to get pain medication IV, and when I told the nurse it didn't seem to be working, she gave me something else. The CAT scan was quick, but the gentleman didn't seem too concerned that I was in severe pain, crunching, bending, waiving hands, screaming. Must be numb to this since it's ER. Others were talking about break times and fishing, watching me go by.. At least give some encouragement. Other than that, Dr Chen was great. Gave me my diagnosis, RX and sent me on my way.
My family has used Kaiser for many years. We've used everything from emergency services, scheduled surgeries, routine visits, pharmacy physical therapy and more. We've always had 100% positive experiences from highly trained staff and personnel. I wouldn't elect to use any other medical system. Kaiser is the best.
Went in for a ct scan had this nurse if you can call him that rushing to put me through the machine as he was trying to find my vein he missed the first time as he was rushing to get to who knows where seeing him stab my arm and going for it again was crazy because he was shaking starting tripping me out like he was after my soul or something he then told me I might get a heat flash for a bit and thats when I started blacking out partly because he was pissing me off this is what $$$$5000 ct scan is???? he called in some other guys to help and honestly felt safe with people in the room watching him. I could give more detail of how this felt like a nightmare but long story short this place needs to hire better hands on people, not just someone who can memorize what to put to pass a test to get a job they obviously can’t do... side note my arm was sore what felt like way too long couple days and they threw me in the machine how I walked in, wasn’t told to remove anything. And the taste of what they give you to drink before was coming back up for a week along with stomach pain.
Emergency room saff was friendly and professional, kept my spirits up during a very painful and unpleasant situation. I could not be more impressed and pleased with the candor and attitude of the physicians, surgeons and general staff.
Every staff member (that I encountered) was well versed in their respective fields of practice, and worked to deliver me a diagnosis in a quick and concise manner.
In addition, my hospital room, the adjacent bathroom and anywhere I went within their Anaheim facility, was immacuately clean and organized.
Keep it up Kaiser!! I wouldn't go anywhere else, or take my family anywhere else but to a Kaiser Permanente facility.
My husband was admitted with all sorts of issues. He received excellent care. The best, so attentive. Loved the great staff and wonderful doctors.
The facility is beautiful. Grounds are serene. And bonus, excellent food in the cafe. Great coffee too!