I have never experienced the lack of care and lack of bedside manner like I experienced here in the Emergency room. First, a Nurse that does not introduce herself nor does she tell me what she's going to do, next a tech that does absolutely the same thing. No courtesy whatsoever, they are overpaid for the service they offer. I work in the medical field and have worked since 1999, I am happy and proud to say that I work for a facility that treats every patient with the out most respect and courtesy that we would treat our family members and friends with. It's sad to see nurses that are only here because they overpay them, but hate the career path they chose. Such a beautiful hospital but mediocre service. HORRIBLE SERVICE, MEDIOCRE CUSTOMER SERVICE.
Finally a great nurse, Thank you Joseph R.N. in the emergency department his bedside manner and courtesy are the best! I would stay away from Kaiser Kramer Emergency Room, but if you have to come here ask for Nurse Joseph he is absolutely amazing!