Kaiser Foundation Hospital - Roseville

One of the best emergency rooms in the greater Sacramento area. Immediate triage and registration upon arrival. 4 star E.R. staff. Highly recommend.

It seems like the doctors and nurses are in quite a rush? Not sure as to why? Knowing as the patient that's the last thing you want to see or feel. As if you are not relevant??
My family have been a Kaiser member and patient for a while now. I am quiet, but very observant.
Making appointments and being seen has never been a long wait at all (A+).
It's the parking lot which can be a nightmare! Good luck getting a parking spot...worst if you're pregnant. 😱😤
On a more serious note, is Kaiser Permanente a "teaching Hospital"?
If so, they need to make full disclosure of that and let the patients know that they do have a right to say no to medical students practicing on them.
I had a medical student practiced on me. Which was surprised when I got into the surgery room. From what I remembered, I got a full introduction from the doctor himself. Explaining the process and procedures to me and my partner. Not the student/resident. Kaiser need to let patients know who will be operating or poking around on them in words and in person. I have no problem with the students, just don't be secretive about it and then use the patients as guinea pigs when it's time . More transparency here please!

I have been a Kaiser member for 50 years and this facility is by far the worst, including Stockton, in terms of the staff being knowledgeable and up to date on treatment options. Some doctors have prescribed medications for me that could have resulted in a fatal drug interaction. Coming from a family with many medical professionals, I knew to check for drug interactions. Keep yourself safe. First up check all recommended medications and procedures. Medical Emergency: The wait time in the ER, as per first responder friends, is at least double the time of the Sacramento faculty. Bring a sleeping bag, your medications and food. Expect an 8 hour wait. The Kaiser doctor I still use in Pleasanton was so shocked when I informed her of my experiences, she said, “You need to stop wasting your money at Roseville Kaiser facility and find a new HMO.” I wish! My employer only offers Kaiser medical benefits.

The pharmacist called my name but when I went to the counter, the woman told me I missed my name and “go wait in line”. When I tried to tell her that I was just called so I didn’t miss my name, she snapped at me and pointed to the back of the line that I was already in. Extremely embarrassing and disrespectful. I went to the pharmacist who was calling the names and let him what was going on. The pharmacist told me he next called me name. I told him that my name was called and that I have a unisex name so maybe they were expecting a male. He looks down, sees my prescription, and gives it to someone else and says “oh guess it’s right here”. The new person I was now dealing with was extremely rude, did not make eye contact, and was very short. Everyone was defensive and no one was willing to help me.

Operating like a well oiled machine. Very friendly staff and highly efficient. Just moved and lost my scripts so naturally not knowing what to expect I am impressed that it only took me 15 minutes. Thanks guys!!!