Kaiser Foundation Hospital - San Diego
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4647 ZION AVE, SAN DIEGO, CA 92120 USA

Address

4647 ZION AVE, SAN DIEGO, CA 92120 USA

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Phone

(619) 528-5000

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Consumer feedback about Kaiser Foundation Hospital - San Diego

La Señora De Musa
La Señora De Musa

5 out of 5 stars

posted 1 month ago

I delivered my daughter by C section at this hospital. My husband and I are beyond happy on how the staff at this hospital treat it us. The surgery staff were so supportive with me during my surgery everyone make me feel at ease; and I even had a nurse talking on my ear while the anesthesiologist was putting me to sleep to make me feel comfortable. I was only numb from my waist down and I was able to see how the whole surgery team worked together to make sure both my daughter and I were save.

I stayed in the hospital for 3 days and the nurses at the labor and delivery were always very attentive, and they always made sure my husband and I were comfortable. However, I want to give a special credit to RN Tony who works the graveyard shift. Tony acted with action when my daughter suddenly turned purple and was choking. Tony immediately took my daughter and call all the doctors who were available, my husband was shaking and we almost thought we were going to loose our little one. However, because of Tony's quick action our little one is okay.

The only thing I did't like is that patients are not able to order food on the phone, other hospitals have a menu in your room and in this hospital someone will come to your room to ask what you want to eat, and I found that to be very uncomfortable. Maybe they should change this and have patients order their food on the phone. Overall this hospital was great and if I continue to have Kaiser in the future I will choose this hospital again.

Update 03/01/2017- I delivered my son on 02/20/2017 by c section at this same hospital. I just want to again say that the service and caring for this hospital was great. As my previous experience this hospital once again prove to be the best, and I am happy that I was able to delivered here one more time. Thank you to all the doctors and nurses for your caring and for always being there for me and my little one.

Tom O Scott
Tom O Scott

5 out of 5 stars

posted 1 month ago

Went in for revision total hip replacement on Sept. 12. Surgical team, led by Dr. Steinhoff, A-1 great. And a new one for me, the anesthesiologist, Dr. Eng, was terrific, telling my wife and i everything we needed to know, but with lots of humor. So I went into the operating room in a good mood.

I was expecting the worst, fearing that my old implant wouldn't come out easily and I'd be non-weight bearing for 6-8 weeks. But Dr. Steinhoff and her team did an amazing job, and 2 1/2 hours later, I was in recovery.

The nursing staff was superb, both day and night shift. I never had to wait for anything. I was up and walking 6 hours after the surgery, and they helped me get used to the walker and my new hip.

Food wasn't restaurant quality - come on, this is a hospital -- but food staff was great. The omelette I had for breakfast was actually not bad, a first for me in a place like this.

The quality of the home health care has been absolutely great. Very thorough, and very educational. The PT went through all the exercises, and gave me some great tips on my walking form.

Surgery is never a pleasant experience, but if you have to have it, I couldn't give a higher recommendation. And no, I have never been a Kaiser employee, just a grateful patient.

Tom Haitow
Tom Haitow

1 out of 5 stars

posted 1 month ago

Dr. Bush, Dr. Schwartz, and Dr. Perry in the Emergency Room are a few of the handful of physicians with the worst attitudes. They never have anything to say to their nursing staff, and complain about everything, including having to see more than 13 patients (while other Real Emergency Physicians see more than double that amount). People pay top dollar to receive the best treatment: I don’t go to McDonald’s and expect the best service, but when I go to Ruth’s Chris, or Mister A’s, I EXPECT it. The nursing staff are wonderful and try really hard to accommodate, but there is no “i” in team, nor in doctor.

Martha & Antonio Ortega
Martha & Antonio Ortega

5 out of 5 stars

posted 1 week ago

My mom was admitted 3 days ago at this hospital. The emergency room team was amazing. Nurse Carla Martinez and Erick (night shift) were fantastic. The team (Mónica) in Area 140 (ER) were also very nice with us. Once my mother was transferred to a regular room at the 5th floor, 5405 area, she was taken care by another amazing group of nurses: Melissa, Karen, Gina, Jessica, and the CNA personnel: Greg and Abby. The restaurant and service room employees: Ruth and Alexis were wonderful.

Overall, we had a five star experience. I'm really happy with Kaiser Permanente and all the great services they have to offer to us and our family members.

Martha L. Ortega
Kaiser Member since 2002

Trena Michelle
Trena Michelle

1 out of 5 stars

posted 2 months ago

Hill Rom bed company is delivering dirty beds and other equipment to your hospital. They are turning beds around inside the hallway of your hospitals. They do not wipe the beds down, they put a sheet over a dirty bed. The rite hite bed, the beads inside are dirty. The beads are not cooked. They do not follow protocol for sterilization of equipment. I would advise you not to put any patients on equipment from the San Diego location. Watch the service technician (Jim) next there is a delivery, he is turning around beds in the hallway or back of his work truck. There should be a designated area for cleaning equipment at the hospital. This is cross contamination. The warehouse were the equipment is stored is dirty and unorganized.