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Kaiser Foundation Hospital – San Diego

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(619) 528-5000


4647 Zion Ave, San Diego, CA 92120, USA
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Consumer feedback about Kaiser Foundation Hospital – San Diego

Rating: 1 /5

Ivan Diaz

DO NOT GO TO THIS HOSPITAL!! People were waiting in the ER for over 16 hours. I came in because I recently purchased health insurance from Kaiser but after what I went through I’m changing my plan. I went to the ER because I was having breathing problems. A few hours later they took an x-ray and while I was walking inside I noticed that none of the beds had a patient and the ER waiting room was filled. After my x-ray happened, the lead for that ER room said that all the rooms are filled and that they’ll get with us ASAP. What a lier. People out in the ER who are elderly, who has kids, who are coughing their lungs out and they go out and make up lies?! This is not right. If you want better care, go somewhere else because this place truly would make you wait until you collapse to finally check you in.

Rating: 1 /5

Renee Amante

UNBELIEVABLE 12 hour wait! Average patient was waiting 9-12 hours! Awful. A man with a broken clavicle had been waiting 9+ hours! Not an exaggeration. If I could give them a 0.5☆ I would have.

Rating: 1 /5

Raul Aguila

Took my aunt to the emergency here took about an hour and some minutes is that normal because she is diabetic and needs to eat as soon as I went to go get her something to eat she was called in so there might be a chance that she’ll not eat because if it’s an operation, she’ll need to wait for the food to go down. They should know the background of the people they get if there a member. Correction it’s been like 10 hours now, and yet my aunt has not been taken in for care of her issue.

Rating: 2 /5

Sally Ishikawa

I have been a Kaiser patient since 1995 and have never had an issue with the care I received. In 2016 I was diagnosed with breast cancer and once again I received excellent care from my Oncologist to my plastic/general surgeons. My doctors get 5 STARS.. However, my issue with Kaiser Zion occurred when I went to my recent oncology appt. It was in October and most people are aware of the fact that October is Breast Cancer Awareness month. Well, when I walked into the department to sign in I noticed that there were no posters or signs of Breast cancer month. I was surprised that an oncology department wouldn't promote this month. So, I asked the receptionist why no decorations. She explained that their supervisor made them take all decorations down and it was to remain as none personal/generic as possible So not to offend anyone. WELL I'M OFFENDED! To make matters worse, I was told by someone that works in the department that there was a recent situation with a patient that was offended/upset by a nurses shirt that had a breast cancer ribbon on it and the nurse was made to take off the shirt. The department has a pink day, but no ribbons. As a breast cancer survivor and an RN myself, I think Kaiser is letting a few determine the importance of this month and it's message. The message... Check your breast and for those with or have battled this disease.. We are behind you... I'm just so irritated by this.. Who would have thunk an oncology department that is concerned about someone being offended by Breast Cancer Awareness.. Final note... One out of 8 women are affected by breast cancer, THAT is offensive!

Rating: 5 /5

Mr Guess

Thee amount of patience the staff puts up against the daily/nightly negative assaults is incredible. People are so selfish! Someone's always going to be in pain or ill, but to give THEM (staff) such harsh criticism is ridiculous. They're HELPING more people than you can give names. The rudeness you might notice coming from them, is actually coming from you. Maybe you're unknowingly forcing them to be a bit assertive with your acts. You know, laughter, and smiling, or even taking with someone can also lighten up moods. You might find great advices in the mix of waiting. Just because technology is fast, does NOT mean everything in life is. Go make a change in what you see could use it and be a doctor, or a nurse, or oncologist, etc... STOP BEING SELFISH AND ENOUGH WITH ALL THE NEGATIVE ENERGY!!! IT'S WHY THE WORLD IS TAKING FOREVER TO BE BETTER... Be humble too about your situations when expressing so to not give out so much negative energy. In other words vent in a modest way where humor can find you or a memory can ease a bit. ✌️😎. *Applauds the hard wills of the staff* 👏. Thank you for putting up with the many glares and words against you. MORE IMPORTANTLY, THANK YOU FOR STILL BEING HERE FOR EVERYONE!!! 😬😰😷🤒🤕🤢🤧👶👦👧👨👩👴👵👮👷