Kaiser Foundation Hospital-Santa Clara
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feedback about Kaiser Foundation Hospital-Santa Clara
Really nice hospital, open 24 hours. Kaiser Permanante Santa Clara has the best doctors. The Emergency Department is really quick at checking patients without much trouble. Parking is an issue, though, and we keep on getting a letter asking if ‘Dr. Rice was you doctor’. We return it, but we got it back again. Overall, very good hospital and exceptional staff and service.
For all of those that spend time running around the parking lot looking to find a handicap parking place next to the door, forget about it and head for Valet Parking. I finally did and I was in and out in minutes and you don't have to walk a quarter of a mile; very important if you have a cast on your foot!!!
Anything Kaiser tends to be phenomenal but this review is specifically for the Local Member Services staff.
I dealt with months of insurance woes; call this agency, call that agency, I have no clue shy they are telling you this, etc. At my wits end I came into Deanne's office and relayed the story to them. Within a half hour what has been my worst nightmare was solved simply because she is so adept in communication with the various agencies involved. I still feel like I could cry.
Thanks Deanne, thanks Kaiser.
Parking situation is DISGUSTING. It's like the Great Mall in Milpitas during Christmas. FIGURE IT OUT KAISER. ADD MORE PARKING. I recommend NOBODY come to this Kaiser location for ANYTHING.
Going back to Kaiser starting Nov 2018 and although I truly appreciate the ability to get all my medicals needs met here I am SERIOUSLY dreading the parking situation. I have had to plan an additional 30-45 mins prior to my actual appointment time just to make sure I will have the time to PARK. I have seen people get out of the their cars and have full on screaming fights over a parking. Seems Kaiser failed to plan for the number of patient parking PLUS employees! Again just dreading the fight to park! :(