Kaiser Foundation Hospital - Vacaville

We are new to Kaiser and our son recently needed surgery. Our experience was incomparable to any other hospital we’ve ever needed. Kaiser runs a smooth operation out in Vacaville. It’s properly staffed with knowledgeable & friendly employees. The nurses are kind, considerate, responsive & very competent. The surgeons were patient with our concerns and took adequate time to explain what we could expect pre/post operatively. The facility was very clean and well maintained. We are very grateful for their supreme care!

My children had to come in for shots. After waiting 20 min in waiting room I walked back to immunization room and two nurses were just sitting there talking about their lives. I asked if they were going to do shots anytime soon and they said to just wait in waiting room. I waited another 25 minutes before they called my kids back. And my kids were first ones they were seeing. Seriously dissapointed. Medical is so expensive already on top of having to miss out on work and my kids had to miss out on half a day of school just to sit in waiting room and only two min just to get shots.

My boyfriend was very sick and I took him to the emergency room with my 4 year old son. While he was getting seen, my son and I waited in the waiting room. The security staff was so incredibly kind to me and my son and made sure he had a coloring book, crayons and even snacks while we waited. It made a stressful situation so much better. She was beyond helpful and I wish there were more people in the world like her.

This is an overall awesome facility with great staff in almost all departments, but I just got off the phone with a rude advice nurse. I was calling to make an appointment for my baby whose been sick with a cold for most of the weekend, and this nurse was discouraging me from setting an appointment for him saying it would be a waste of time. And when I insisted on still scheduling an appointment she replied in an annoyed voice, “okay, it’s gonna be waste of time, just come in expose him to germs, they’re not gonna do anything for you, it’s a waste a time but sure I’ll schedule the appointment for you”. So rude.

My mother came into ER with a long list of heath issues. Stayed 2 weeks in . Room 406. Room was clean and staff was very help and understanding..
Thanks and good job ....