Kaiser Foundation Hospital - Woodland Hills
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5601 DE SOTO, WOODLAND HILLS, CA 91367 USA

Address

5601 DE SOTO, WOODLAND HILLS, CA 91367 USA

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Phone

(818) 719-3800

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Consumer feedback about Kaiser Foundation Hospital - Woodland Hills

J C.
J C.

1 out of 5 stars

posted 1 week ago

The facilities are clean and modern, but the staff and organization made for a horrific experience. Our mother was admitted months ago with all the symptoms of cancer. They missed it in a CAT scan and we found out four months later it has spread to her body.

They over-anesthetized her for another surgery and she came out with significant brain damage. The staff has refused over multiple visits to make notes in her chart on the impairment (probably to avoid liability). Every time she is admitted, we have to explain she has dementia and deal with multiple shift nurses who are surprised by her combativeness and confusion. One nurse literally lied to our face about completing a procedure and we had to find out from a new shift nurse that it was not done.
They finally gave her an calming antipsychotic after she made the nurses uncomfortable. Where was it four months ago? She could have had a much higher quality of life in her last days. Now the only memories we have will be of her losing her mind.

Departments do not communicate with each other and every visit involved reeducation of the doctor and nurses on staff. We happen to have an anatomy education and can advocate for her, but can only imagine the poor care regular people off the street receive.

Avoid Kaiser at all costs. It could mean you or your loved one's life. If your employer or Medicare offers different options, pay more for the other plan! It is worth it.

Jessica Murders
Jessica Murders

1 out of 5 stars

posted 2 weeks ago

I went to the ER because I got bit by a snake that I own and had a localized reaction. I told the nurse I have a history of heart arrhythmias and they hooked me up to telemetry; I could feel the abnormalities, whish is set off by stress. The doctor didn't even introduce himself, didn't pick up my hand to examine the bite, and didn't even listen to my heart when I had voiced concern about it. I was given no discharge instructions about the bandage they placed, and the pharmacy didn't correctly go over my medication. Good thing I'm a veterinary technician. There was no care or assurance about my health in any way.

Lauren Coleman
Lauren Coleman

1 out of 5 stars

posted 2 months ago

Horrible hospital. Avoid it if you can. Went into the ER for the same thing 2 times in one week because the doctor didn’t care enough to figure out what was actually wrong the first time. Waited 5 hours to be seen. Had tests done and was told I’d get a call in a couple of days with the results and never got a call. Called and tried to get my results and was told I’d have to request them and it would take 5-10 days to get them. This hospital is a JOKE. Never had such bad luck at a hospital. These people do not care about their patients.

Craig Chen
Craig Chen

1 out of 5 stars

posted 3 months ago

Why one star for this location?

You just finish remodeling the pick up and drop off location.

I don't know how much it cost to do it. But let's say you spent $100,000.

How long did you had it for? A year or less?

I just went back there only to discovered 3/4 of it is now destroyed to make way for the new construction being done in the front.

How much did you guys just wasted in remodeling the pick up and drop off location? $75,000?

Not very smart! If you going to remodel the pick and drop off location only to destroy it in less than a year than maybe you should just hold off on it until you ready to start construction and remodel of the hospital.

travis cohen
travis cohen

5 out of 5 stars

posted 3 months ago

A surprising good cafeteria offers a large menu that includes vegan items. Awesome service from caring nurses and knowledgeable doctors. We've had three children there and Kaiser staff is the nicest!