Kaiser Permanente is a nonprofit hospital system that supplies pediatric through senior carring services. My family has been part of the Kaiser Permanente system for almost half a century. The Emergency Department and Pharmacy are available 24/7. A surprising good cafeteria offers a large menu that includes vegan items. Free self and inexpensive valet parking are offered. Electric vehicle plugins are available on both the first and fourth floors of the parking structure. Everything is wheelchair accessible.
I just can’t take them anymore!! For an appointment with your primary care physician you need to wait for weeks. For a specialist, don’t even get me started. When you want to speak with a general registered nurse you need to spend HOURS on the phone with them and when you need a special nurse for consultation or intake- Well, that usually takes weeks! I’m so disappointed and upset that financially it just doesn’t make sense for me to transfer to PPO (and it’s too late at the end of Nov). I literally have to suck it up until NEXT JANUARY.
The care received is good but the wait time is crazy. It's always a half day off work for one appt. They have way too many patients and not enough staff or space to handle everyone timely.
My mother, Jean Scott, is dying of liver failure. December 31, 2017, she was at Kaiser Woodland Hills Hospital on the oncology floor. Terminally ill and also suffering from scoliosis severe back pain came to find out when visiting my mom, my mother cried out in pain HELP ME, HELP Me and the nurse said they discontinued (DR. ANI SARGSYAN) her pain medication. This goes against patients rights!!!! As for my mothers physician Dr. Levy? We had no idea of my mothers failing liver. We were blind sided. A liver doesn’t go bad over night. This isn’t the last you’re going to hear from me!
Great hospital! Very clean facility, friendly medical personnel and fast emergency service.