Kaiser Foundation Hospital - Woodland Hills

Address

5601 DE SOTO, WOODLAND HILLS, CA 91367 USA

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Phone

(818) 719-3800
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5601 DE SOTO, WOODLAND HILLS, CA 91367 USA

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Consumer feedback about Kaiser Foundation Hospital - Woodland Hills

Fred Unger
Fred Unger

4 out of 5 stars

posted 3 months ago

Love Kaiser. The staff here was great during a procedure I had done and was very nervous about. The admitting staff was awesome and made feel relaxed. One of the nurses shared his personal experience with what I was about to do, and told it will over before you know it. And it was. Sadly, I don't have Kaiser any longer due to change of jobs. This is a very efficient hospital.

kesem levi
kesem levi

4 out of 5 stars

posted 1 month ago

Great Hospital. i would have give 5 star unless there was a problem with parking i guess due to the Construction they have in the place.

Yad C
Yad C

1 out of 5 stars

posted 1 month ago

I don’t like this kaiser at all. Their parking is horrendous!! I have mobility problems and had to walk limping all the way back and forth. Their parking rules make no sense. And for being a hospital, it’s not handicap accessible. My sister tried to wheel me all the way up the hill and we didn’t make it far. Also they charge you for the valet even if you are handicap. So you’re SOL. Also, the emergency room has no privacy whatsoever, HIPAA violation to the max! The receptionist makes you scream your symptoms at her through the window while everyone hears. Pretty embarrassing, saw a woman have to yell at the receptionist her symptoms of diarrhea and vomiting for x amount of days. Pretty invasive. Good thing I was only there for breathing difficulties smh someone should call the state.

J C.
J C.

1 out of 5 stars

posted 4 months ago

The facilities are clean and modern, but the staff and organization made for a horrific experience. Our mother was admitted months ago with all the symptoms of cancer. They missed it in a CAT scan and we found out four months later it has spread to her body.

They over-anesthetized her for another surgery and she came out with significant brain damage. The staff has refused over multiple visits to make notes in her chart on the impairment (probably to avoid liability). Every time she is admitted, we have to explain she has dementia and deal with multiple shift nurses who are surprised by her combativeness and confusion. One nurse literally lied to our face about completing a procedure and we had to find out from a new shift nurse that it was not done.
They finally gave her an calming antipsychotic after she made the nurses uncomfortable. Where was it four months ago? She could have had a much higher quality of life in her last days. Now the only memories we have will be of her losing her mind.

Departments do not communicate with each other and every visit involved reeducation of the doctor and nurses on staff. We happen to have an anatomy education and can advocate for her, but can only imagine the poor care regular people off the street receive.

Avoid Kaiser at all costs. It could mean you or your loved one's life. If your employer or Medicare offers different options, pay more for the other plan! It is worth it.

Christopher
Christopher

3 out of 5 stars

posted 2 months ago

This Kaiser is BUSY BUSY BUSY. The parking garage is TERRIBLY designed. Always packed mon-fri and it’s extremely tight. Cars driving through there within inches of each other. Be advised when you come to this place. Sometimes the line for the pharmacy is literally out the door on weekends.

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