Kansas City Orthopaedic Institute
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feedback about Kansas City Orthopaedic Institute
Although it took several weeks to get in to see Dr. Santos it was well worth the wait. After spine MRI he gave me options for treating my pain and I opted to have an injection in the nerve in my back. Results have been excellent. Staff is caring and facility is great. My husband has had several procedures done at this facility with a different physician including knee replacement and all visits and inpatient stay were also excellent.
I had PT after a double wrist break and with Megan Ernst. I cannot say enough good things about Megan and the staff in the PT department. Highly skilled, intelligent, personable, warm and caring were my impressions of Megan and the staff. After a not so good experience with the administration on the medical/surgical side this was a breath of fresh air. This is a great operation with great doctors and surgical team but the administration leaves much to be desired. I hope someone is looking at the reviews and has a close eye on the folks who face your public.
I've used this orthopedic office twice, one normal and this one urgent care. Both times I received excellent care. I had to wait awhile to see the PA; the quality of service was well worth the wait. I suspect the Urgent Care is integrated with the normal practice. If so, the Urgent Care staff sees patients of which those in the Urgent Care waiting area are not aware.
I have been very happy with all of my experiences with the Kansas City Orthopedic Institute. From the check in procedures, the excellent Doctors, X-ray, MRI, Physical Therapy and the Hospital, I find a very competent and first class team with cutting edge technology and care. I would highly recommend this group.
I have received excellent care in your Occupational Therapy department. My therapists Megan E & Cindy V are extremely professional & engaging in their treatment, and so resourceful in using different approaches to aid my progress.
Their motivating energy & positive, fun attitude made therapy sessions something to look forward to & kept me striving to improve. Thanks to their dedication, my abilities improved immensely!
I also appreciate that there was no "talking over my head" by any of the employees during my therapy sessions. I have experienced this in the past elsewhere, and while I understand that personal interaction between employees is important in all our work lives, KC Ortho always made me feel like I was the focal point, and my therapists were always closely monitoring my exercises.
I can go as far as to say, I perceived my therapy more as "pamper treatments" (despite some discomfort) rather than something to dread! :)
The front desk staff is also very professional, efficient & helpful!
Thank you for making my treatment so pleasant!