Kansas City Va Medical Center
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feedback about Kansas City Va Medical Center
Overall not a bad place. Doctors are pretty good. Physical therapy is great and so is orthopedics...did have an issue with ER taking some time to get to me. I would suggest having all kinds of doctors ( at least one) available during all hours of operation.
I ALWAYS GET HORRIBLE SERVICE HERE! PATIENT ADVOCATE IS NO HELP, PPL ARE RUDE ON THE PHONES WHEN YOU CALL IN, THEY TRANSFER WITH NO EXPLANATION IF WHAT THEY ARE DOING, NO ONE SECOND PLEASE, OR ONE MINUTE SIR, NOTHING! JUST COMPLETELY RUDE ALL AROUND THE BOARD. YOU DO GET A COUPLE PPL WHO WORK HERE THAT ARE POLITE, AND VERY HELPFUL BUT IT IS WAY MORE BAD CUSTOMER SERVICE THAN GOOD. ESPECIALLY IF YOU CALL IN AND TALK TO SOMEONE OVER THE PHONE.
I love the VA!
I don't know why people think the VA is bad because I have had nothing but positive experiences at 3 different VA medical centers. Kansas City, San Diego and West Los Angeles.
Worst place to get care. I went there for severe knee pain. First the nurse says get over here to the nurse station in a rude manor. then tells me to get over here again when she wanted me to walk to the room when I asked for a wheel chair. Then tells me NOT to get on the bed. Then the doctor comes in and ask me why I am not in the bed and I told him what happened referring to the nurse and then he did his test no X-rays no other imaging and tells me to go home to keep doing what I had already been doing which is icing my knee, to whom that had knee surgery before this is worse than that as far as the pain level is. IF I WASN'T FORCED TO COME HERE I WOULDN'T. IF I COULD GIVE ZERO STARS I WOULD.
My previous review was good...but that place is going downhill. Used to get my questions answered the day I sent the mail. Watch your debt to them, for they are merciless! They will hit your social security check and are ruthless about it. My colonoscopy was a 7 hour wait. It is down, down hill these days.