Kansas City Va Medical Center
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feedback about Kansas City Va Medical Center
My previous review was good...but that place is going downhill. Used to get my questions answered the day I sent the mail. Watch your debt to them, for they are merciless! They will hit your social security check and are ruthless about it. My colonoscopy was a 7 hour wait. It is down, down hill these days.
I had to change my Primary doctor: Avan Solomon. at 4251 Northern Ave. This doctor is a "bad" doctor. My impression was based on how she treated me and the way she talked to me. First, I got the impression that she has a problem with "men" in general, by how she was not concerned with a new patient (who happens to be a man).
I had just gone through a STROKE and my speech was/is not very good. She acted as if there was something with me taking her personal time beside addressing the problem(s) of my health concerns. After assessing her lack of professionalism, I got the irrefutable impression that she only works at the VA as a means of just to "Clock In" and collect a government pay check.
She is located at the "HONOR ANNEX". It is not too busy there and the building is almost empty. Many fewer patients go that location, compared to the main Veteran hospital (4801 Linwood Blvd, Kansas City, MO 64128). There was no reason why she treated me as if I was interrupting her. I hope the next person avoids having (scheduling) her as a doctor. The best thing that can happen is for her to be retired and let another person who is competent and perform her current job as a "real" doctor.
After changing her as being my current doctor, I had to see another doctor but had to wait for two months, (per the bureaucratic VA guidance when a person needs to change a doctor). My advice, when you are first assigned to a doctor, stay away from Dr. Solomon.
Will treat you like trash, and not care..... checked intinthe ER at 9:59 and no one even asked what was wrong for an hour.... I went to the admission desk and asked if I was in the line after being the only person in the waiting room for 30 minutes, and was told they will get to me.... yet NO ONE, not a single person had asked what was wrong. Finally after getting nothing but attitude and even security personnel witnessing a Male staff member yelling at me from down the hall, I was told I was the person in the wrong and told to leave..... WITHOUT CARE......
Even asked to talk with a supervisor, and was told they were to busy, that I needed to leave, because I caused a disturbance, if the care that we as veterens were promised was actually given to the veterens there wouldnt have been an issue. The first question anyone asks when being checked into an EMERGENCY ROOM is what is the problem/ why are you here. To leave someone waiting for an hour without even asking what is wrong ks just ludicrous.
To top it off as I am sitting in the parking lot posting this review two security personnel (including the one that told me to leave) walk out and talk to a medical personnel (female in her car) mocking me, joking, laughing, trying to make fun of the situation that I was in.
Thought this was supposed to be a place to actually get care..... not all of us are after pain pills, all I needed was to have a wound check completed, and possibly antibiotics.... but the staff is to busy to actually help and would rather joke around at the patient's expense.....
Good job KCVA!!!!!!
We will see if I actually get phone call back from anyone..... not holding my breath
I have Ben going to the KCVA for over 20 years and I have had a choice to go other places but I am so pleased with the care I get I don’t want to go anywhere else. I had the same Dr. in the red clinic for over 15 years until he retired and I was sure no on could replace him, but my new Dr. at the honor annex is just as caring. I had over 20 years of active duty and have other options but I won’t go anywhere else. Thanks for the wonderful care I get at all my clinics.
Always striving to improve from the bottom down and the top up. Positive feedback from patients here, and checks and balances in place to address processes.