It was the best experience I've had in a hospital ever! The nurses and aids went above and beyond their duties the doctors are amazing. The ttherapy unit is outstanding .oh and lets not forget the food delicious! Even house keeping staff were very friendly
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Not happy that my first time EVER being here (work related) I told the lady at the front desk (emergency after hours) that I need to get to the 3rd floor and her response was a rude, snappy voice saying "WHERE ON THE 3RD FLOOR"?! I could only imagine how off putting that kind of poor uncompassionate response would be for someone showing up in a emergency situation for a loved one hospitalized here. Do the workers here forget that its a hospital and people my be very scared or sensitive when coming in? Workers shouldn't be allowed to be so nasty to people coming in and asking for help.

I’m only giving one star so I could write my experience but if I could, I would have done negative stars. I am pregnant and I went to the ER scared because I had some cramps and mild spotting. The ER doctor told me I was having a spontaneous abortion and that I was going to miscarry. He told me I needed to see my OB immediately. He made an appointment for me to see my OB the next day. I spent the entire night crying and worried that at any moment I was going to have a miscarriage. When I saw my OB the next day he told me I had NO signs of spontaneous abortion. NO signs of miscarriage. He said the cramps and bleeding were normal and any pelvic exam would have shown that. My doctor told me he was told I had 4 previous miscarriages by the ER doctor. I am 26 years old and I have had only 1 prior pregnancy that did NOT end in miscarriage. He lied about my medical history which is dangerous and absolutely unacceptable. I was so stressed about a fake miscarriage it could have led me to have a real one. If the doctor was not trained in obstetrics he could have just said he was not sure and sent me to my OB. Instead, he made me call out of work and panic all night that I was going to lose my baby. I’m sickened at the care I received. My own doctor told me to never go back to Kenmore mercy and I never will.

the staff there was very helpful for my surgery the only thing negative that I can say is that the medication i was given really didn't help for the pain and they didn't want to give me anything to help but gave random patients who came in and out of my room while I was there for 5 days whatever they wanted and sent then home.
The food there as patient for 5 days was way better than anyother hospital food that I've be to

December second 2015. My mother was brought by ambulance for a massive stroke. Our entire family was waiting to see what could be done. Dr Matti said she will be at almost 50% by the time she leaves. Well the doctor gave us hope but mom went down to the hospice ward and passed on the 22nd. Thanks for the false hope