Waiting an hour and a half for pain medicine. Sent me a tray of liquids I didn't order and insurance had better not get billed for. Dr doesn't care if I have pain in my stomach --just wants to push me through the steps. Now waiting an hour and a half for food. Twice, the girl at food service tells me the cart is right outside my door, like I'm stupid. If you're going to lie, make it a believable lie. Makes up story about walkie talkies but never called to find out where this person actually is, just lies to get off the phone.
Everyone from the greeter, to the people at admissions, to the volunteers, to the nurses and the doctors, we're so nice and so caring! Everyone had a smile on their face. They made a not so pleasant situation into a wonderful experience! Thank you staff at Kenmore Mercy!!
It was ok, for a hospital. Request plastic ware to eat with. The silverware is dirty. The food is bad. The NP was the best, she had a southern accent. She was real, didn’t belittle me or make me feel like a nuisance and treated me like I had a brain. The other people sort of act like you are a baby or are really old. It’s awkward.
Dennis Di Gesare
From start to end- a five. I had a hip replaced in April 2017. The rooms are immaculate, the operating room spotless. Doctors and staff very caring and professional. Rehab very knowledgeable and concerned. Food was above average for a hospital.
They dont tell the patient what's wrong with them. Dont trust them at all. The docter cannot wait to do fusion so they can donate body part.