Kenmore Mercy Hospital

It was the best experience I've had in a hospital ever! The nurses and aids went above and beyond their duties the doctors are amazing. The ttherapy unit is outstanding .oh and lets not forget the food delicious! Even house keeping staff were very friendly
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The er staff is undereducated and lack empathy. Went in for severe chest pain (the second time in three weeks) and was treated like I was a drug addict. I've never taken or been prescribed pain medication and this is how you treat someone riving in pain and all they did was ask me the same questions 15 times, laugh because I'm crying and say I'm a good pretender. I've never been treated so inhumanely in my life, after hearing that I took the iv out my hand and left. You'll be hearing from my lawyer. Don't come here unless you have no choice.

the staff there was very helpful for my surgery the only thing negative that I can say is that the medication i was given really didn't help for the pain and they didn't want to give me anything to help but gave random patients who came in and out of my room while I was there for 5 days whatever they wanted and sent then home.
The food there as patient for 5 days was way better than anyother hospital food that I've be to

Not happy that my first time EVER being here (work related) I told the lady at the front desk (emergency after hours) that I need to get to the 3rd floor and her response was a rude, snappy voice saying "WHERE ON THE 3RD FLOOR"?! I could only imagine how off putting that kind of poor uncompassionate response would be for someone showing up in a emergency situation for a loved one hospitalized here. Do the workers here forget that its a hospital and people my be very scared or sensitive when coming in? Workers shouldn't be allowed to be so nasty to people coming in and asking for help.

Absolutely horrible place some staff is nice others seem lost and i just sat here for almost an hour pressing the silence button on my empty medication!!! It is 5 a.m. im on no sleep due ro the amount of pain I've been in!!!! And so much more but its not worth wasting anymore of my time!!!!! Poor excuse for a medical facility!!!