Kona Community Hospital

Brought my son in for extractions which had to be done under anesthesia, as a parent the thought of that was nerve wrecking but the staff that helped from check in to the end was amazing! Dr, aesthetician, nurses they all did a wonderful job with our baby! Very comfortable, and cared about the well being of my child. We greatly appreciated everything they’ve done. Great job! Thank you!

As soon as my mom got off the plane, she knew something was wrong. We took her to Kona Hospital and she was found to have a blood clot. The admitting doctor, Dr. Nguyen, was courteous, knowledgable, and spent a lot of time with us. She took her time to explain the treatment options and it made us feel like part of the care. She rounded on Mom every morning and her pleasant and professional demeanor truly made us feel at ease. The nurses were wonderful and responsive to our needs. My mom got discharged three days later and still had time to enjoy the rest of our Hawaiian vacation. Thanks for the wonderful care.

The worst care we've ever received -- By a LONG SHOT. Going to the ER is scary in all respects but when your ER doctor finally comes in asks what's going on and 2 minutes into my story, he looks at my partner (who wasn't talking) and says "sonny, you're going to need to speak up, I forgot my hearing aids", your nightmare really begins. Follow this up with the hospital's own nurses calling the doctor a Quack and that we shouldn't take his advice on 80% of the recommended tests. Thanks to the nurses, this review is not toward you in the slightest.

I’m shocked that there are reviews higher than a star, if I could give 0 stars I would. I have a serious back injury that resulted in an unsuccessful surgery (worsened the condition) all of which is accessible via medical records with MRIs to prove it. My doctor wrote me a prescription for medication that I would be running out of out here on the island. Let me start by saying I understand the apprehensiveness and hesitation around pain meds, I understand the stigma and it’s rightful. However there are those of us with serious injuries who are stuck in the crosshairs and medical records should remove that apprehensiveness, at least you’d think so. I tried to fill the prescription at the pharmacy at WalMart, they informed me that Hawaii can’t accept out of state prescriptions; they told me to go to the ER and see a doctor to have it rewritten here. The front desk staff told me it happens all the time and made it appear to be no problem at all, took my insurance and a 200 dollar copayment and sent me back. A doctor never came to see me, rather a PA who informed me that it’s official hospital policy that they don’t rewrite scripts, that they never do it and it’s not possible. He said he’d talk to the medical director to try and bend the rules, he returned and said the medical director wouldn’t budge. He tried to throw a bunch of random prescriptions at me (Like blood pressure medicine) to help with withdrawals? These Meds seemed higher risk to me than my script, but apparently my best interest wasn’t on their mind. I told him I didn’t need any of those medications and that if it wasn’t possible why did they see me in the first place? Why didn’t the front desk tell me that it isn’t a practice they take part of? Why have me pay a $200 copay? He didn’t answer any of those questions and asked me to stay put for discharge papers. A nurse came in with a bunch of scripts (which I didn’t accept) and discharge papers stating they treated me, which they didn’t. When I asked why they saw me if they knew the outcome they lied to me and said federal law prohibits them from training their nurses on hospital policies, and that’s why they didn’t tell me they couldn’t help me at the front desk. It’s strange they don’t know policies but know to tell people it’s common practice for people to come and try to refill meds. Point being, if you need to refill meds don’t try to do so here. They’ll make it appear they they’ll help but then extort you and then tell you to kick rocks. But hey, mahalo right?

They were instrumental in saving my wife’s life! I am extremely pleased with this hospital. I had heard a lot of negative things about this facility. But having had an opportunity to experience their services I think it’s a first class hospital. My wife recently had strokes caused by multiple blood clots. She was taken to and admitted into Kona Community Hospital. In the emergency room Dr. Theile and his staff were very professional, knowledgeable and caring. In the ICU (3rd floor) Dr. Nguyen was awesome! Everyday, she found time to discuss my wife’s care and progress. The nursing personnel were very professional and their gentle caring support made a difference in the healing process. The personnel in imaging, record keeping and the cafeteria were helpful and courteous. I highly recommend this hospital. You can let other people make your decision for you or you can visit the facility and make your own informed decision. The hospital is like a Lilikoi, wrinkled on the outside but “sweet” on the inside! That’s what matters!