Lake Cumberland Regional Hospital
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Moved here from Tampa, FL (I know, y'all wondering why!?) 9 months ago. Wife was suffering extreme swelling in right leg. Went to emergency room as we were concerned with possibility of a blood clot. Staff was courteous and acted quickly. Wife was in triage, Doctor came asked about symptoms and ordered ultra sound. Our suspicions were confirmed. Corrective action was administered. Hospital was clean and we found the staff to be excellent. Kept asking if there was anything that we needed during our visit. One of our concerns was medical care moving from a major city to a small community. My wife and I were impressed; please keep it up
I went a few days ago and had my son here and had a c section. The c section was great I was very well taken care of by the doctor and he made me feel comfortable and laughing and I did not have a traumatic experience.
Afterwards while I was recovering the first nurse I had was amazing she listened and stayed with my pain level and didn’t hurt me at all. The nurse after her was very rude and mean to me and my mom. She kept rushing me to get up and walk around and I was already sitting up and I was in a ton of pain and she didn’t care she kept making me rush myself and it ended up hurting me more. She threatened me with a catheter when I was doing everything I was supposed to do. The nurse after her was the worst nurse ever. She should not be a nurse and care for people she is horrible! She was Rushing me and making me cry and upset. Didn’t listen to what doctors said and didn’t care for me as a patient at all. I was in such severe pain with her and she wouldn’t help me when she could have given me medicine or something and she never did. She said I needed to deal with the pain and deal with it. Well the doctor came in and told her to give me a heating pad for my neck spasm and medicine and she was so rude with it she gave me medicine and then the heating pad she kept pushing it at me and just threw it on the bed and said here and walked out. I asked for coffee a lot cause I had to walk and they wouldn’t let me sleep and they got angry with me for that. When she gave me my shot she kept pushing me after the pain I was in. I asked for a minute to relax and sit down and she huffed and said I needed to hurry. She was not gentle she just stabbed the needle too far in and hurt me and then said she missed and stabbed me again. My mom said she didn’t miss. The needle was empty when she stabbed me the second time. I ended up with her as a nurse again before I went home and she is just horrible and I’m sure there is more bad to come. She was rude to my mother and rolled her eyes and was mean to my mom about me and told my mother that she needed to go sit down and let her handle it all but she wasn’t she just sat there and played on her phone.
Let’s just say I’m so tired after a few days and I fell over and needed help getting up from my mom because the nurses were so mean and rude and wouldn’t let me sleep. They kept waking me up for the tiniest things. So I’m writing this and I’m falling asleep but I try to sleep and get yelled at.
Nurses name is Tabitha, blonde, long hair with glasses and works in the recovery area for labor and delivery. Please fix it. She is the worst nurse to ever have there. She needs to learn to be patient and not rude to patients who just had surgery and need to recover and not be in pain because you want to rush them and make them cry because your being so mean to them. I cried for 4 hours because she wouldn’t help me at all and she just kept walking in and saying rate your pain and I said 10 and she just said ok well that’s not too bad and walks out. I’m crying and puffy faced. She needs to either be suspended or fired because that nurse does not need to be around these types of patients. Imagine her with kids. DONT TRUST HER!
Other than the nurses and how badly I was treated the doctors are all comforting and cared for me as a patient and doctor priddle and Bruner are the best duo to ever have walked the halls of that hospital. You want something done you need to get one of them to do it. Will not change my review till that nurse is taken care of!
My dad was admitted into the medical unit and had excellent care. The nurses kept asking if there was anything we needed. It was very quiet. Everyone was nice and helpful which means a lot to me.
My daughter went in the other day after a really bad bicycle accident. She was pouring blood out of her chin and forehead and had a broken wrist. They wouldn't clean up her wounds, and didn't do anything to help her. I kept asking multiple times for band-aids or patches to try and stop the bleeding but to no avail. All they did was send her to Lexington to get a splint and stitches in her chin. I'm pretty sure they're more than capable to put a splint on my child and then set it with a cast. The nurses had no beside manor and could care less that my daughter kept bleeding out of her face. Please don't go to this place if you have a child. They will just send you straight to Lexington or Louisville. Go ahead and make the drive to one of the ER's in those locations to save time.
We live in Mt. Vernon and we went to Rockcastle Regional Hospital first to seek treatment for a mental breakdown due to severe chronic mental illness. To remain polite, I will say it was a less than professional incident and I would not wish that experience on anyone.
We walked out and brought him to Somerset. What a drastic difference!! The ED P.A. was very polite and professional. We felt that he listened not only to the patient’s concerns but ours (my sister in law's and mine) too and worked within the parameters he was given due to the non-routine situation. Though he was unable to get my cousin admitted to the Psych unit, due to other potentially hazardous issues, he gave us viable options which met the needs of the patient and us.
From the intake nurse, to the (very kind and considerate) Phlebo tech, to the gentleman from the Psych floor and ED PA, this experience was pleasant and all of the ones on that team who helped need to know that their professionalism and genuine care do not go unnoticed and are VERY appreciated.