Lake Granbury Medical Center
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feedback about Lake Granbury Medical Center
We are not from this area, we were in town for the Holidays when my little one got sick. I took him to the ER and was anticipating a long wait time. I was pleasantly surprised that we only had to wait 20 minutes in the wait room and then called back. The staff was great! Very patient with a fussy uncooperative 2 year old and a worried mom. Everyone was very professional and kind. They were very thorough and very quick to help and treat my child. The facility was very clean. We were in and out within 3 hours with a treatment plan, calmer toddler, and a much calmer mama. The FNP Richard was very thorough and explained everything thing to me. The RN Sam was very patient and sweet, she also went above and beyond explaining care instructions at home and even gave me a few tips to help my little one even further. The Radiologist Chris was very professional and understanding dealing with my crying toddler. All in all I would definitely come back!
My Mother was in ICU the week of 10/28 through 11/1/18. She received excellent care by all staff and a special thanks to Dr. Alisa Peterson who was the physician overseeing her care. The only issue we encountered was getting her to radiology in a timely manner for a CT guided procedure. The hospital was very busy and the CT department was backed up, so I don’t think this could have been prevented. Possibly, the hospital could have more staff and/or equipment in this department ?? I would not hesitate one minute if the occasion arose to use this hospital again. A huge thanks to all the staff who were involved in her care.
I would leave NO STARS if THAT WERE POSSIBLE. 3 stitches and I was billed IN EXCESS OF $7,000.00 dollars - I should have read the reviews on line first - and as noted in those REVIEWS CHOOSE ANY OTHER HOSPITAL EXCEPT THIS ONE. 3+ times the agreed upon insurance rates for such a service - DO NOT GO HERE!!!!
Are the patients paying for that recent hospital expansion?!?!?
Took my wife there on Sunday afternoon, July 29th around 3 PM. She was in acute pain. The staff greeted us quickly and got her back to the treatment rooms. When the PA came in, she said we were in the wrong place for the kind of pain my wife was experiencing and we needed to go back to our primary care physician. I informed her it was Sunday afternoon, and our physicians office was closed and could she please give us some pain medication because my wife was suffering. The PA (who acted like a deer caught in the headlights) said she could give us some Tylenol, but that’s all the ER could do for us.
I asked if we could please investigate what was causing the pain, and the PA said we were in a facility that was really for life threatening situations and my wife’s pain did not qualify. I insisted that they do something, so the PA left and came back with a doctor’s recommendation to do a CT scan and see if there was something wrong. The CT scan showed a herniated disk at L5 that was most likely pressing on a nerve, and bulging disks at L1-L5, which was most likely causing her the pain.
They discharged my wife after this with a prescription for the pain and a suggestion we get a MRI.
To be honest, the staff was courteous but the PA who treated us was completely inept. I forced them to come in to view my wife (who was practically writhing in pain), and treat her, which is why we came in in the first place.
I have lived in Granbury for 31 years, and have always heard the horror stories about the hospital here. The locals say they would rather die on the highway going to a Ft Worth hospital than get treated here. I understand.
Beware, my wife had two physical therapy sessions and they charged $4k, which my insurance would not pay. Pay attention, if you own propert in Hood County, they will hire a Dallas based lawyer to sue you. We hired an attorney and the dismissed the case the day of the trial. Do not go there.