Lakeland Regional Medical Center
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feedback about Lakeland Regional Medical Center
I was sent to emergency and received 1st class service. I was in the process of having a heart attack and needless to say they did everything possible to get me taken care of. They were really nice and deeply and genuinely concerned for my health. This team was very professional, worked as a team, definitely A+++ in my book. Thank you one and all for all you do!!!!!!
I was here for some severe cramping, like level 10 pain that I’ve never experienced ever before. The ambulance ride was pointless, the EMTs didn’t even take my vitals just asked me basic info and we’re very rough getting me in and out of the ambulance. I got to the hospital met the doctor and nurse they ordered tests, nurse set up IV... never saw either of them again. Went for CT scan and a ultrasound quickly... was put back in the room with no direction of what could be wrong... after waiting an hour after those tests, a younger nurse came in to take out my IV and told me I was being discharged. I asked “did you find out what was wrong with me?” And the nurse asked “the doctor didn’t come in and talk to you?” Which I replied “no.” And she just handed me a stack of paperwork and said I was prescribed pain meds and to follow up with my primary that I could leave... they told my boyfriend that I was discharged when he showed up an hour before they actually discharged me, they sent him all over the hospital because they didn’t have correct information in their system. here I am 24 hours later still in level 9 pain and afraid to go back to any hospital because that was so nerve wrecking by myself. My boyfriend and I were considering moving to Lakeland in a few months, but with this experience not at all. I’m only giving it 2 stars because the only person that I actually felt comfortable with and that talked to me was my ultrasound lady or else I would give it 1.
The staff was very good and treated my husband and I well. The nurses were very polite and professional. We will definitely recommend this hospital to our friends and family
The hospital itself is wonderful but to try to call in or to be connected to a patient's room has to be the most nerve racking experience, again and again and again. It would help if they hired operators that were actually friendly and also knew how to spell. I found myself driving there faster than getting help on the phone
As I sit here waiting with my 95 yr old frail father for the past two hours for a ct that was scheduled two hours ago I am not impressed. Not only is he 95, but has been npo for the past 16 hours. But had endured rude registration personnel. Wonder if we will end up in the ER before they get a chance to do the CT. I decided to add and modify this after he finally was called back for CT. The radiology tech was absolutely wonderful, as well as quick and efficient. Kayla was the saving Grace for the experience.