Lakeland Regional Medical Center

Omg!! My primary doctor is at this facility!! I receive the best care from these doctors in this group. I am so pleased!! This group saved my life!! These doctors care about their patients. They listen... They will work to get to the bottom of what's going on and help you get better!! I love my Doctors!!

I visited this location for urgent care services. I had to wait a little bit before they called to check me in; I didn't keep track of the time but about 30 mins (not terrible for what I was expecting). The staff at this location were friendly and the medical staff was very thorough. I was very pleased with how thorough they were and I didn't feel rushed.

they were teribble. the staff was rude and not polite. they held me a few extra days just to charge me more money.

Place is absolutely terrible. They make everything a hassle. I will be switching to a different primary care provider.

Something has changed. I've been a patient of theirs for many years and I'm still very happy with my doctor. The front desk staff however, can definitely benefit from some customer service training. Let's face it, no one LIKES going to the doctor. The LEAST you can do is introduce yourself to the patient before demanding payment. The LEAST you can do it look your patient in the eyes when demanding payment. The LEAST you could do is be polite. This has not been the case the last 2 times I have checked in.