5 stars for the billing department. It's rare to have a good experience with a billing department, that's why I felt I needed to write this review. We worked with one of their financial advisers Brandon and he was fantastic - helpful, informative, quick to respond, very helpful when it came to how to afford the visit; all the things you never seem to get when it comes to bills so I was more than pleasantly surprised.

5 stars for the ER receptionists. They were friendly, helpful, and informative.

3.5 stars for the ER staff. Took my husband in for a foot injury due to a water skiing accident and while the nurses and doctors were friendly, they didn't ever clean up or wrap his foot, which was still pretty bloody from the accident. So we left with his foot still dripping and had to run to the store to buy gauze and alcohol wipes - seemed odd that they didn't do that in the hospital. And while the nurses were friendly and cordial, they were constantly staring at, and typing on, their computers while talking to us. I get it, they have to document everything in a hospital, but a more patient focused facility might actually talk to the patient, not at the computer. Just food for thought.

Technology is great when it works and great work when it doesn't. After using an automated registration kiosk upon entering the ER, I was told by the admitting nurse that the kiosk I just entered all of my info into was not working and we'd have to do it all over again. That's a waste of money and resources by the hospital that are being passed onto the patients. Secondly, my son was seen by the ER nurse and a Physician Assistant. While the treatment administered was okay, apparently this hospital only "consults" with MD physicians and lets everyone else do the work and then bills as if the MD actually did the work. If I'm being billed for services by a physician, I expect to be treated by a physician.

I gave birth to a healthy baby girl here. The staff was absolutely amazing and respectful of my wishes throughout the entire stay. I wanted a natural childbirth, and the midwife and nurses did everything to have my experience be the best. I felt very safe and confident if an emergency were to occur.

It saddens me to see the low scores for this wonderful hospital. I've been to this hospital for my daughter, myself, my father, my mother, and every experience has been wonderful. I recently had a loved one in another hospital oh my gosh, ridiculous! Most of the nurses were rude, I didn't EVER see a physician, so the only way to find out about the care plan was to call in during the physicians "rounding time". Patients and visitors were treated as numbers because the place was huge. Give me my caring, community, hospital any day!

Today I had a surgery with Dr. Todd, great doctor and also the hospital organization was fantastic. The nurses were very nice, very professional. I really appreciated the hospitality.