I am quite unimpressed with the patient care here. The only reason I gave this hospital a second star was because of one nurse that treated my mother with more respect during her visit. It is very understaffed at this hospital.
My mother had tried to come here 2 years prior, to consult about shoulder injury, and the possibility of surgery. The staff were very dismissive, and my mother really had to fight for them to take her seriously at all. She decided to go to a different hospital, where she got the surgery done. The doctor there told her if she had gone without surgery she would have extreme pain for the rest of her life, living with said injury.
We came to Lakeview, 5 days post op, because my mother was showing signs of serious infection.
We came to the ER, and waited for an hour, and my mom got dizzier as we waited. When a nurse FINALLY came, my mom almost passed out immediately after standing up.
Overall, the wait to just get her hooked up to an IV was 3-4 hours. Dismissive, disrespectful staff, and a long wait in general to get the staff to take her seriously. It turns out it is very possible she has a blood clot in her leg. Dismissive, about a blood clot, of which is very serious. In an ER of all places. I'm so disappointed.