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Delivering my baby here was awesome! The nurses are really kind and knowledgeable. The food is pretty good for hospital food. Also, you get to stay in the same room the whole 48 hours instead of having to change to multiple rooms. During labor, they help you with different comfort techniques, like a tub, shower, birth ball, and birthing bar. It made everything so much better to know that they were patient and not trying to rush my delivery.
My family is grateful for the excellent & attentive care in the ED and on the medical floor. In particular, the vigilance of the ED staff ensured that what, at first glance, appeared to be a common ailment was actually cause for admission and the responsive care of the unit staff ensured a steady recovery. All hospital employees were warm and hospitable and truly understand the needs of family during times of illness.
I really have to say I was so impressed with the radiology department. I needed to get an appointment as soon as possible. No other place would take me. Finally I called Landmark as a last resort. The receptionist put me through to the manager and I explained the situation to her. She took it upon herself to call me back and get me in. When I arrived the first girls I saw was the receptionist. They were smiling, happy and friendly it made me feel really good inside to have that fist impression. The manager came out and took the time to speak with me and again very nice personality and pleasant to deal with. I sat down for a little while and was called in and again the technician was understanding and very pleasant. The Radiologist found something and I had to make another appointment to go back. Again same professionalism as before and they had me laughing. As nervous as I was, they lifted my spirits. The technician who did my second test spoke to me the whole way though and we had some laughs. I also have to add I never met the Radiologist but thumbs up to you. Even though I never met you thank you for showing your concern and making sure I get all the proper test done. I have to go back for an MRI and waiting for an appointment. All I have to say is goodbye RI Medical Imaging. Thank you Landmark for a great experience with the Radiology Department. You now have a continuing happy patient. The only other thing that I do have to mention is the Hospital does need to be updated and cleaned. That is the only downfall. Thank you,
First and LAST time will ever come to the ER!!! We had to wait outside the room while the nurse's cleaned it but when they were supposed to get it ready for my son they would stop after getting sheets and socialize to other nurse's while we wait in the hallway in front of the room. Then during the rest of the time all I could here was the nurse's complain about other patients on the floor, they would talk about their conditions etc. The were certain nurse's who have been working at your hospital for 23+ years who were complaining about the management of the hospital and about how mad they were about getting a .45 cents raise. I understand their frustration but as a customer/patient that is the last thing we should be listening to. It is totally unprofessional and the way they conduct themselves shows that they truly don't care about their patients. Also there is a tip of a bloody glove taped to the top of the beige linen bin (I did take a picture ). Never again!!
This ER staffs very unprofessional! My daughter was really sick and need to see doctor asap. After check-in, we wait to be called about 2 hours, my daughter was dying throwing up... no one care! 2 people came in behind us got to see doctor less than 15 minutes. I couldn't wait no more, had to force myself to walk out to go to Milford hospital.