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feedback about Lansdale Hospital
Their billing department is as bad as the rest of their services. They are downright rude. I visited the ER on 6/28, which was a mistake on my part. I was there for about 1.5 hours and they did absolutely nothing and pretty much told me to go home. My insurance company notified them on 7/18 that I would have to pay the bill because I had not met my deductible. It took Lansdale Hospital 5 months to bill me! Yes, 5 months! Lansdale Hospital generated a bill on 12/13. 5 months!!! Shows you how efficient the Billing Department runs! I mailed them a check that went in the mail on 12/22. They called me on 12/31 asking me if I received the bill and when I was going to pay it. I guess it took them 5 months to bill me, it will take another 5 months for them to process my check! I told the lady on the phone the same thing and she cut me off and told me that it was my insurance carriers fault. Wrong! I called them and confirmed that they notified you on 7/18. I called back and asked to speak to a manager and I am still waiting to hear back from them. I intend to contact Terry Reilly, who happens to be the Senior VP of Patient Services. They want to know why Lansdale Hospital has a bad reputation? It's their employees - in all their departments. I am so glad the call is recorded so that they can see how rude their employees really are.
Yes this hospital has a bad history but that’s from the past.10 year ago I was waiting for 6 hours at the emergency room ,now only a couple of minutes . If it’s a big emergency go to another hospital but if it’s a small emergency come to this hospital.The future for this hospital is growing and today I’m here and I see a great improvement from the doctors and Especially the nurse Amanda G always helpful. There is plenty of staff to help you and your loved ones. It’s a medium size hospital and now it’s under Abington and Jefferson.They have made a great improvement .Thank you Abington Health Lansdale Hospital.
this place is as close to a clinic as you can get. transparancy nonexistent. cleanliness, needs improvement. follow up by doctors, deplorable .. My father was expected to be released this am, needs to be signed off by doctor ... still waiting hours later. asked nurse for status, all he could do was apologize. lunch tray still her on pan hours after use. no towels or soap in the bathrooms. how can Jefferson endorse such a place in shambles. I welcome your feedback.
Wanted to say thank you for the great care I received yesterday from the E.R . From the front desk people all the way back to the doctors and technicians. The were speedy and very thorough, while keeping me comfortable.
I have been trying to find a good place to go when I have bouts of chest pain but I have had no luck whatsoever. This place, however, had to be the worst. I have heard nothing good about it from anyone I spoke to when trying to find a good hospital.
I have been living in this area for 30 years, (was born here as a matter of fact,) and when I was born, this was the closest hospital. However, I wound up being born at Suburban because this hospital was legally not allowed to have a maternity ward due to myriad cases of wrongful death of both mother and child.
Fast forward to 3 years ago when my mother got trapped in this hospital. They refused to allow her to be transferred to a better hospital, and she died shortly thereafter.
Not sure what this place is doing with a medevac chopper... maybe it's just to give people $30,000 ambulance bills? I can see no reason a person would want to drive here, walk here, or tiptoe here, much less fly here to die.
Lansdale hospital with a helicopter is like a mule with a spinning wheel... Don't know how they got it and dang if they know how to use it.