Outpatient Radiology: This is one of those places where if you have to be there, do your best to get in and out. The intake personnel were fine, but this department needs to re-set their understanding of customer service. Laying on a cold slab in a hospital gown with the a/c cranked while you're getting an x-ray done is probably not a top activity for most. Having to listen to the older tech describing his romantic endeavors for the evening to another hospital employee (who incidentally is not doing anything related to your procedure)--while he doesn't clue you in on if he's done with the x-ray...that's a 'no' for me. That happened on two occasions.
This may not show up on everyone's radar, but it should: When they sign you in after giving all your particulars, there will be the equivalent of a small book in pages of stickers with all your personal info, most of which will not be used--referring to outpatient care. You may want to ask for the pile of unused ones, as who knows how well that information is disposed of. For those who haven't yet experienced identity theft, you may feel that is not necessary; do what feels comfortable to you.
If you have good insurance coverage, you'll be fine. If you are paying cash, open your eyes and ask questions BEFORE you get anything done, but that's true anywhere.