Lawrence & Memorial Hospital

The ER was excellent. My wait time was minimal for an allergic reaction and I was taken care of as quickly as possible. All staff were competent, professional, and friendly...except maybe the grumpy, front desk triage nurse which is sort of understandable so I don’t hold that against them. Very happy with my choice to go to this ER overall. They treated me quickly and I was out within hours when I thought that is how long I would be waiting in the lobby to be seen.

Nothing is perfect including hospitals. I have been going to Lawrence Memorial Hospital since 2008 and I have nothing negative to say about it. I believe over the years the hospital got better in waiting time and discharge patients sooner than before. There was a time I went to the hospital and few days later, the doctor called me personnelly to check on me. I was shocked and amazed. That was URGE and BIG DEAL for me. Recently, I took my daughter to the ER at 2:00 a.m. After checked-in, we didn't have to wait too long for the nurse and doctor to see her. The doctor took his time and showed and explained to me my daughter EKG. That was a good patient services!

Worst hospital I have been too. Completely rude doctors and nurses that dont ever check in on you unless it's time to go. Nobody is friendly, they make you feel little because you're in the ER and they're working the ER. I shouldn't have to call for a nurse 100 times when the lady next to.me was in and out and nurses were always in her room. This hospital really doesn't care unless your dying or rich. Sorry not sorry. Calling corporate or whoever will listen.

The staff at the hospital are great. However, trying to deal via phone is one of the most terribly inefficient and frustrating experiences that I've encountered in healthcare! Do yourself a favor, go to HARTFORD HEALTH or to Yale New Haven, but....avoid L & M because this organization is horrible to deal with on almost any level. Shame on you !!!!

"My sore throat is more important than the person dying in the ER" - half of the 1 star reviews here. This hospital is great...not sure why so many people with no medical education think they know more than the hospital. They were great for my wife and child when they were sick. I'll go back again