If there is a potentially life changing decision to make, I want to see and consult with the doctor, not a nurse practitioner or physician's assistant! I want to be told ahead of the visit, the doctor will not be seen. Not after I pay my copay and I'm waiting inside. It is deceptive! Since LMH has purchased a lot of physician's offices, I have noticed you no longer get to see the physician very often. This is at whatever office they own, so obviously par for the course. I would say a ratio of 1 doctor visit to 5-6 nurse practitioner visits. The appointment costs the same.
I have spent more time then I'd like in hospitals in the last few years. I've spent time here as patient, visitor, and client to out patient PT and Urology. Overall, I've been impressed by a staff that works hard to meet the needs of patients in a timely manner, keep everyone comfortable, and generally be helpful. Sure there is the occasional busy time when you have to wait, a grumpy nurse, or some paperwork nonsense, which is why this isn't a perfect place. The scale leans far to the side of good in this hospital. Heck, check out the gift shop at least--that's top notch.
Will never go there consciously again. Sign nothing. If you end up there, ask to be taken anywhere else. Arby's would be more useful.
every visit has been smooth and easy with a thoughtful staff. although the billing department doesn't seem to ever answer the phone.
WENT TO ER AFTER CHILDBIRTH. NEXT TIME WILL NOT SIGN CONSENT TO TREAT. I was taken to LMH for a few complications after giving birth at home, which I absolutely will do every time I give birth. Though, it is safer statistically, things can (gasp!) ... still go wrong! The ER staff berated me, sent off for ridiculous unrelated tests to keep my baby hostage while discharging me 10 hours after losing a liter of blood. Dr. Mercado (OB) is quite a snake, an Dr. Koster (Peds) takes terrible care of his own body. Neither are very bright and both are nasty and condescending. I am a kind, very intelligent woman who exercised her rights to care for her own body during pregnancy and birth as she saw fit. American freedom and liberty? Or no? That pains the egos of the borderline psychopaths that work at LMH.
I'LL BUY SOME PITOCIN ON SILK ROAD AND DO IT MYSELF NEXT TIME. :)
So that's only part of my story. I'm contacting The Joint Commission today, and if you've been mistreated by a hospital, you should too.
If you are interested in the history of Nazi medicine and its influence in US hospitals such as "Lawrence Memorial Hospital" for the last 70 years, look up "Project Paperclip". The implications are far-reaching, and are adversely affecting the people responsible for raising the next generation, to say the very least.