Lee Memorial Hospital
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feedback about Lee Memorial Hospital
I went to the ER for treatment of chemical burns. Even though there did not appear to be many patients in front of me, it took almost 2 hours before I was taken back to be treated. The staff in the ER rates 5 stars but the overall experience was sad. The poor staff had to scramble in order to find bandages, burn cream and tape. In the end they resorted to using sample packets of ointment to apply to my burns. I made several derogatory statements about the administration and what a sad state of affairs it is that not even basic medical supplies are available in the ER. I got nods of affirmation. I was prescribed some medication but told that the hospital pharmacy closed at 6PM. By the time the glacially slow discharge procedure was complete, it was almost 9 PM and I was unable to get to a nearby pharmacy that was still open. We eventually had to drive to the far side of Lehigh Acres to find a pharmacy that was open. I tried to speak to someone by phone about my experience but kept getting routed around the system and passed off to "someone who can help" after about an hour, I gave up. Again I want to emphasize that the ER doctors, nurses and assistants are all top notch but they are handicapped by an incompetent staff that only seems to care about making as much money as possible. I have lived all over the world and have had treatment in several hospitals But none of them displayed the incompetence that Lee Memorial has demonstrated to me over the past few years. This is not a place I want to grow old in so I am voting with my feet and getting out of this state ADMINISTRATION.......piss and moan all you want about only getting a 2 star rating but remember, you only got that high of a mark because of the ER staff. If it was up to me I'd give you about a NEGATIVE 1.
Poor communication to clients and between departments. With recent financial controversy and doctors at the middle of it (google it) would recommend driving to Tampa or Miami for your doctors. Hoping they get bought out by an accountable and sustaining larger health system.
This hospital system used to be a fine institution where employees could thrive and work a long, prosperous career in an environment that only a non profit could operate; however, due to a change in management's paradigm, they have stopped emphasizing a customer/employee based strategy to focus on a growth/profit one. It may not be as visible from the outside, unless you see all the construction projects around town, but is very evident on the inside. My family has worked for this institution for twenty-two years and it has never been more sorrowful to go to work and see how far the system has fallen. Those who have been here for years long for the old days of the original tenor of Jim Nathan, but alas those days are gone with the evolution of heath care. Maybe they are only a victim of circumstance inflicted by a past Republican Governor who did not enroll Florida in the Medicaid expansion, but still, a once great giant is now but only a shell of what it once was and what it represented to our community. Growth has a cost, sometimes in immeasurable human capital not just in dollars spent.
I was brought in for a broken hip. I am 63 years old and unfortuately have been to several hospitals for different issues. This is the WORST hospital I have ever been to. My emergency room wasn't a room at all. I was treated in the hallway along with other ER patients. The nurses were inattentive, hospital was dirty, and the surgeon who fixed my broken hip was incompetent.
The surgery failed (his term not mine). However, it took them 2 weeks to figure out the surgery failed. In the meantime I am rehabbing a broken hip for two weeks 4x a day at Gulf Coast intensive therapy hospital and it wasn't even fixed! It is unbelievable the total incompetence.
Once they figured out the surgery failed the surgeon actually scheduled another surgery for a total hip replacement before he EVEN spoke to us. We sought a second opinion and were told NOT under any circumstances to do a hip replacement. Our new surgeon had to remove everything and put in the correct materials. The new surgeon said the initial surgery was a marginal surgery utilizing old procedure methods and an undersized rod! So, two surgeries in two weeks. My new surgeon said he did the best he could considering my hip was compromised from the first surgery and instead of a 3 month typical recovery, mine would be 4-6 months.
There are several hospitals in the area ANY of which HAVE to be a better choice than this one. Shame on this facility.
The worst Hospital in the world. Accused and almost arrested for supposedly stealing somebody's wallet that wasn't in the same room with me that was three rooms away from me when I didn't even leave my room so now I'm kicked off premises and they also are pressing charges when the wallet wasn't found on me strip-searched and look through all of my belongings how could you blame somebody for that she probably just had money in it and is trying to take me to court and sue me watch these people are so conniving