Lewisgale Hospital Alleghany
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feedback about Lewisgale Hospital Alleghany
While a patient in the Geriatric Transitions unit, my mother fell and hit her head so hard that it was heard at the nurses' station down the hall; she died of a massive brain hemorrhage two days later. No explanation has been offered as to why a "Fall Risk" 74-year-old woman got out of bed without setting off an alarm. I wouldn't wish this kind of care on anyone and strongly suggest that if this facility is your only "safe" option, you keep your loved one at home. Any response on the part of LewisGale will be wasted and any effort would be better applied to keeping the patients entrusted to your care alive.
I have had nothing but problems with this hospital the staff are rude make. Was told my 2 month old had rsv never even tested him for it. Called and complained after a horrible visit with my dad who is a diabetic and had a infected wound refused to do labs so he could get the much needed antibiotics the Dr started yelling at me when I asked if he was going to run labs told my dad that his regular dr would "just scrape it off" I never ever recieved a apology for it. Fell hit my head and had a concussion my dad ended up already being on his way in to er they pick me up because I'm to dizzy to drive they put us in the same room and forget we are there. When I complained I was ignored. Sitting here waiting to see whats going on with my husband its busy. Tell multiple family members that they can't go back with family members. More people come in and they get to have their family members go in with them say something because there is a older man waiting to go back with his mom. I get told " I'm busy we're busy what would you like me to do" what id like you to do is to not pick and choose what you want to do. This hospital needs a super overhaul and complete training in sensitivity and customer service! I really wish I could give a review without having to have any stars they do not even deserve one
Im only giving this hospital 2starts due to the fact being that my mother was put on an iv drip for an hour and it was going off for more then 15 minutes before someone came to shut it off.
The other reason is due to most things the bathroom and trying to get up and getting rude with the patients. My mom is disabled so its hard for her to get up and walk so she needed assistants using the restroom and one nurse got snippy so that being said she didnt have a call button and ended up having to go all over herself which is horrible.
Im not pleased with some of the services from this hospital. .
Nice people, great service.
Went to the emergency room with a medical concern. A quick 4 minute doctor check really didnt feel like my concerns were really met and charged a extreme $400 medical bill out of pocket with insurance applied. I wish I could give them a more negative rating . Definitely not worth the high price and dont feel like the place is up to par. Dont feel safe there for sure. My first and only visit that this hospital will get from me.
Part 2. Lewisgale Alleghany Hospital charge me additional bill of $698 for the actually ER visit apart from the $400 doctor charge me for the really bad experience and zero beneficial treatment. They did a 4 minute blood pressure check and quick exam. No treatment and poor health service. Very dissappointed with this horrible hospital.This hospital needs to be audited. Called billing to challenge this bill but no one professional could talk to me or make since of the exaggerated charges for my visit. Waiting for a response from the hospital.. Really they charge over $1000 for a 4 minute doctor check and with no beneficial outcome to the patient. Healthcare is a service and should be challenged if their service is poor and didnt help the patient.