Lexington Regional Health Center
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feedback about Lexington Regional Health Center
Watch out - you are paying for their remodel! They will overcharge you for every single thing! Even our doctor warned us, and we unfortunately, we learned the hard way.
A eight minute surgery incurred over 1.5 hours worth of “extra” charges. Conveniently, three and four minutes over what is written on charts so they can charge an extra $500, but “they are certain” that you incurred those charges despite charts from the surgery day showing their times don’t match what is billed. Ask for proof and they will threaten to charge “new found charges” that they didn’t charge before and refuse to give a straight answer. Never have I ever listened to explain away or make threats when asking legitimate questions. A billing “specialist” will also tell you that she’s “wasting her time” when you inquire of the inaccuracies. Very interesting when that is her JOB.
I suggest you document every single thing that happens, as it happens, in writing and pictures so you have hard proof and documentation of their false charges.
Or better yet, stay away from this disaster and go to a real hospital.
Got treated like a human being which is so rare now by physicians, thank you Dr Saghano
Chris was able wonderful in helping me, going above and beyond to help me out, they take customer service seriously, THANK YOU
Staff is horrible. My husband was bleeding out of his head, I tried to help him fill out paperwork and was stopped by staff. They not only continued to gossip while he bled in the entryway, they refused to let me go back with him to get stitches and staples. Take your loved one to PROFFESSIONALS in cozad or Kearney. What a JOKE
Staff was wonderful, extremely fast, best hospital experience we have ever had. A+++++++ service, Thank You!!