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feedback about Livingston Healthcare
Dr. Briggs, RN Frank and all the nurses were wonderful! Couldn't breathe due to an allergic reaction. They had me breathing again in no time. Thank you sooo much!
Just had the worst experience in Livingston Healthcare's ER yesterday evening and through the early morning hours. There was one nurse that was good. Don't know her name though. The other nurse was ok but I have had much better. The ER doctor was the worst. I did not appreciate several of the lies she told me. We will just leave it at that. Will not ever recommend this ER again until they got some better doctors and nurses that can do their job.
Tele-Med with Dr. McGuire, wonderful!
I rate LHC with the lowest rating mainly due to the system for calling in and contacting my physician. I have tried five times in three days to talk to my physician's nurse (Dr. Doyle Scott Coleman) or any person in his office to discuss two conditions. The first being simply to set up a thorough examine as it has a few years and I am now 70 years old and Dr. Coleman is booked up until some time in June. The second condition is I have been experiencing some discomfort in my chest with pressure and shortness of breath which I have not experienced previously. I have been experiencing this for about a week to ten days. I do not believe it is urgent, however do not want to ignore it. In my calls in, I tell the operator who I want to talk to and give all my login details. They ask what this call is in regards to and I tell them briefly. Twice then they patch me through to some physician I have never heard of. I try again and get the same operator and give all the same info and tell them very succinctly who I want. I can hear them typing on the keyboard and then a long pause and "Oh here it is. I will patch you through." I think to myself, isn't Dr. Coleman the head of LHC. So I wait and the phone rings and rings and no one picks up. Finally I leave a message at the front desk. The next day the nurse does call me and I was just reaching for the phone when they hung up. So I call back and the operator says Dr. Coleman and his nurse only work 1 1/2 days a week and they do not work on Friday. I said she just called me. They say "Oh I see she was here this morning, however, she is gone now." I said she just called me and it is 1:42 pm and this is 1:43 pm. "Oh I will try her number." No answer. The operator says I will have to try Monday. So I call at 8:30 am Monday and the operator after another search tries the extension and she says they are in a meeting. So I try a half hour later and nothing. I left for a few minutes and check messages and I have one that says if I am having chest pains I should go to the emergency room. Oh, I never thought of that. I said it is not an emergency I just want it checked out and have an examination. The system is absolutely terrible and more than that absolutely not acceptable. I decided that I give up, I am switching my primary care physician and clinic.
the best physical therapists, my favorite are Angela and Jessica; they are very knowledgeable and this is a beautiful spacious physical therapy dept