Loma Linda University Children's Hospital

I have been trying to get my child in for over 2 months to see a specialist. We are new to the area and this has been our first experience with anyone at the children's hospital. I would give them minus stars if I could. What an incompetent group of staff! I have given them our information, insurance, phone number address and none of it was entered in. No apology was given, not by a single one of the GI staff. They have been rude, not answered questions at all and even acted like they didn't hear me. I am appalled that these are the people that take care of children and their special medical needs! I have been calling, leaving messages, speaking to multiple people, having the right information sent to them that they needed and after raising enough of a stink they finally scheduled an appointment for another month and a half out! Unbelievable! My child needed to get in months ago when I began this endeavor! Please don't take your child here unless you have to!

My grandson has spent a lot of time at this hospital. So that means I have also. I wouldn't go to any other hospital but Loma Linda. They have the best doctors and nurses who really care. Not only do they make sure the patient is comfortable but they make sure the parent/guardian has everything they need when their child is admitted. Love this hospital and the staff.

Always busy... been here for a ridiculous amount of time and still have not been seen. Pains and actual results that I indeed need care... it’s busy is there response.. don’t waste your time by coming... understaffed.. rude staff for the most part.

Worst ER experience ever. My father had to wait 16 hours to see the ER doctor. I recommend that they add more ER doctors because the staff is over worked and tired . Think: We can go to the moon but we can’t be seen by a doctor ‍⚕️ in timely manner. It’s an upside down world. Folks need to wake up.

Worst experience ever.. Im a high risk pregnancy and was transferred they decided to experiement with a way to treat my problem had me throwing up for 6 hrs straight. I left with busted blood vessels in my eyes when dishcharged from having nothing left to throw up. I was not kept comfortable. The nurses arent helpful period.. To worried about when there break is/ shift ends. I had 1 nurse I liked the whole time i was there. Then thr day i was discharged 1 dr told me he was sending me home the next day wanted to continue monitoring me to make sure i stayed fine for 24 hrs then late afternoon thebother dr that was there with him comes in and says she's discharging me.. I will never go back.. Rude staff all about themselves.