Long Island Jewish Medical Center

The 9 th floor is just orthopedic.... great staff clean rooms! The hospital food was very delicious for the patient... healthy and yummy. The waiting room for families while patient is having surgery had a great staff as well.... The chairs need to be cleaned or replaced , lots of stains.. bathroom ... a bit yucky Beautiful hospital......

Absolutely disgusting. My father had a to spend 24 hours on a small stretcher in a crowded hallway waiting for a room. We were told over and over that no rooms were available. Finally when we got a room, it was a room for 4 patients and 3 of the other beds were all empty. I walked the hall and there were numerous open beds. In addition once they said we had a room it took transport an hour to bring us up. The, i needed a bathroom. There is one bathroom on the floor for non-patients. I went to use it and there was puke all over the whole bathroom. I told the nurses station. I came back next day and it was still covered in puke.

The last thing you need when you walk into an emergency room is a BAD ATTITUDE. Unfortunately we had to transfer my grandfather from Pennsylvania (where he had an excellent service) to New York. I decided to bring him to Northwell (Long Island Jewish Medical Center) because I had had previous experiences of really good service. But it has been the WORST decision I could have made. We came in at 3:15 pm and they didn’t have a wheelchair that can position his leg upward because he has a broken knee. We requested for a stretcher and unfortunately they sent us to the ambulance area to be able to do that; because they wouldn’t just provide one (to this, add the fact that they had us going from one person to the other). We spent half an hour ONLY to get him into the hospital. The receptionist said the wait would be 2 hours and 34 minutes. And well; the doctor didn’t come in until a little after 6pm. Until then, they wouldn’t even give him any pain medication or anything at all. At 6pm when the doctor came in, I asked him to be honest with me and tell me if there were any chances of him getting the surgery and if they had Orthopaedic surgeons on call 24 hours, or else we would take him somewhere else. His answer was yes we have on call people 24 hours. The orthopedic came in ONLY to tell us that the ONLY person who apparently he has to do “that kind of surgery” comes UNTIL Friday. So until then; they don’t consider an 86 year old person with a broken knee an immediate emergency that needs to be addressed immediately. Their recommendations were that until then he should go home and walk around with crutches in the meantime! I mean!!!!! I finally decided to tell the doctor to just discharge him; all of a sudden things started moving quicker; oh la la; he even came to offer ice packs for us to take home (we have been here for 6 hours, SIX HOURS and he didn’t even offer ONE ice pack to ease the pain; and now that I’m all mad about all their really bad service he comes in with ice packs on the go! It’s crazy and sad how quickly people only seem to want to help once they’ve messed up so bad! From coming here with really high expectations of it being an excellent hospital; I’m leaving with the worst experience. I know there are worst hospitals, but it’s sad that one with a good reputation is going down because they’re hiring incompetent people with no customer service skills or empathy whatsoever over walk on patients that have an emergency BIG or SMALL.

The worst bed side manners from this hospital. I gave up going to Jamaica hospital for this place. I came in from an accident at 8pm. One EMS staff left after dropping off a patient and came back hours later. And I was still there. Also they do is move your bed from for one wall to another. And leave you in the hallway. No one had an answer and no one knows anything when you ask questions. Dr finally saw me. He was very nice. A RN name Stephanie was suppose to give me an aspirin. She wanted to take urine sample for pregnancy test first , even when I told her I’m not pregnant. Claim it’s policy. When I did. That was it. She never came back to me, kept passing me the entire time . The DR finally came back and was asking if my X-rays were done. I said no. And I still have a throbbing headache. He told one nurse to get me there. She said she don’t do that.. left me there while I’m watching the guy who was taken folks to X-ray n Ct scan walk around with papers in hai hands. All these staff members did was walk around with papers in their hands. Acting busy. And planning where to meet up for a party. Around 4am, I had to start making noise in order to get a dr to read my X-ray. I was in so much pain, and a headache. I didn’t hear anything she said.. I wants sour..

went to an appt for my child's eeg which was previously set up and no tech showed up. We drove 45 min. for 9am appt. and waited over an hour to be told there is no one to give my child an EEG. Who runs a hospital like this?