Longmont United Hospital
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feedback about Longmont United Hospital
Tried for 4 days to reach a live human.being in records. Never had one person lift the phones also after leaving messages never had a call back ... tried all different hours. Also had the operator try .the bills come very quickly, but not the phones....
Way overpriced for a private pay patient. Spent all morning trying to speak to an actual human. Average hold time, 17 minutes. Requested my records be transferred and I got a call back asking if I just wanted written records or actual images. Really? Yes, send everything. It's continuity of care. Duh! Less than 1 star. Way to go LUH!!
Extremely dissatisfied with what this hospital has become. Metal detectors, police officers in bulletproof vests roaming around, doctors not seeming to care about the wellbeing of their patients or their needs and concerns, patients being put in rooms with doors that lock from the outside only, guards outside the doors, nothing but a bed and a camera pointed at them, security guards following visitors and patients around as if we are criminals? It's not okay. Hospitals are unpleasant places as it is but now Longmont United Hospital is the equivalent to a prison if not worse. Some patients aren't even allowed to have their privacy curtain closed so passers by can see right into the room, how uncomfortable is that?! I highly recommend avoiding this "hospital" at all costs. Unless you enjoy feeling like an inmate.
My daughter Liliana had a procedure done today at the outpatient surgery. She is only 9yrs old and the staff there were great they explained everything that they were going to do in detail. At the end her nurse Ruth was awesome you can tell she loves her job.
They help take care of my friend’s dad and I’m thankful for that and that they keep him alive.