Longmont United Hospital

The nurses are very alert and active in the rooms. I was sent to day surgery first and the experience was so nice Ruth (RN NURSE) gave me a hug to welcome me when I got there and when I went into surgery she gave me a hug and kiss on the cheek bye and wished me luck. Ashlynn a student shadowing was very comforting in helping get my vitals and calming me before surgery. After my surgery I was admitted upstairs, the nurse helped me order food and keep my pain manageable. Young volunteers kids keep popping in and asking me if I need any activities to play or blankets, water ETC. I think that is so wonderful getting them involved and helping out in a hospital. What a great idea.

The nurses are very alert and active in the rooms. I was sent to day surgery first and the experience was so nice Ruth (RN NURSE) gave me a hug to welcome me when I got there and when I went into surgery she gave me a hug and kiss on the cheek bye and wished me luck. Ashlynn a student shadowing was very comforting in helping get my vitals and calming me before surgery. After my surgery I was admitted upstairs, the nurse helped me order food and keep my pain manageable. Young volunteers kids keep popping in and asking me if I need any activities to play or blankets, water ETC. I think that is so wonderful getting them involved and helping out in a hospital. What a great idea.

I delivered my first child at the LUH last week and wanted to take some time to share our wonderful experience. During the 3 days my husband and I spent at the Birth Place, we met so many staff members and everyone has been fantastic, extremely professional, compassionate, helpful, reassuring and more. It has truly been a wonderful experience. The staff went above and beyond to make sure we felt attended, secured and reassured. There were so many little details that contributed to make this stay so perfect: you can see you experienced the staff is and how they really put a lot of time thinking about how to make their patient feel comfortable. We left the hospital with a lot of newborn material, lots of goodies, they accompanied us to the car, and had even prepared a huge frozen lasagna meal for us not to have to cook once back home! I cannot thank everyone enough.... and I will never forget this hospital stay. Thank you team for making this very special and unique experience so stress less.

I was very happy with my service up until my discharge. I was told by the doctor that I would be asked to walk around to make sure I was okay, and that I would be asked about my pain and given proper medication for it. I was also told I'd be given discharge instructions, and that detailed instructions would also be given to the person picking me up. However, waking up from surgery, the nurse I had was deaf and couldn't hear me when I told her I was in a lot of pain, and it was very hard to move. I was barely able to get up, and I went to the restroom because I had to urinate very badly, the experience was very painful. I attempted to tell the nurse, again she couldn't hear me, and only cared about getting me discharged as soon as possible. I had to ask her to make sure I could walk, which she helped me walk once around the front desk once, in which I tried to inform her again that it was very hard to do, and it hurt a great deal. She did not care, told me it was normal, and asked me to leave. I attempted to bend over and put socks on as she talked with a nurse about life stories. As well, she did not tell us how to care for my wounds, what signs to watch for infection, and was generally disinterested in anything I had to say. When a nurse called to ask how the service was the next day, she was annoyed that I told her what had happened. She said the instructions should be on my discharge sheet, which they were not, and ignored the nurses belligerent disregard for my physical state. I told her we were not given these instructions, she did not respond and instead asked if there was anything else they could have done better, and hung up. I do not enjoy waking up from surgery and then having nurses make me feel like a nuisance when asking for help, which they did time and time again, which shocked as the care up to that point had been excellent.

Had my first child there 4 days ago and I wish I could personally reward each staff member. I was terrified of the entire experience. Through my pain and anxiety, everyone there was extremely attentive. They were all forth coming with I formation and very patient me. I'm thankful I experienced something so magical (childbirth) at that hospital.