Longmont United Hospital

A doctor I am friends with came to pick up her husband after surgery , he had a high fever they insisted on discharge, she is also an MD. This is totally unacceptable. I was so discharged after surgery with a fever and horrible pain from my infection from their OR. I witnessed a young man “ cleaning “ surgical instruments in a completely improper way. I mentioned to a another doctor in my neighborhood that my mom was considering a procedure there and he instructed me me to beg her not to goth to LUH as they have a horrible infection rate ( which they will not disclose and could give a !$&@ about pain . Steer clear. Many other choices near by.

This is a long one, so.......... I'm not sure what happened to the people with low ratings. We have had great experiences at this hospital. Of course there have been a few times I wasn't 100% happy with the care. But... They have saved my husband's life on three different occasions. The first time he went septic do to a urgent care doctor at The Longmont Clinic misdiagnosing his issue. He wasn't expected to make it. With the excellent care and wonderful doctors my husband made it. They have been there through each of his next episodes. The last time the doctors worked hard to figure his condition out. They discovered it was PE! He had blood clots through out his body!! They didn't stop until they discovered his issues and was able to treat it!!
I have had two babies and several procedures there as well as my parents admitted a few times. All were great! Wonderful care and treated with kindness.
I did have an unhappy experience way back in 1997 in the ER with my grandson. He was about 2 years old and prone to Febrile Seizures. He was at our house as he wasn't feeling well. My daughter and I rush him to the ER as his temp spiked. We explained his symptoms and was sent to wait in the waiting room. We waited for a couple hours. Other people came in and was seen before us. Also an employees son was brought in with a possible broken leg and immediately taken back. I went over several times to the intake nurse to question the wait. I finally told him my grandson was worse and his eyes were glazing over and if he seizures in waiting room expect a law suit! Again we waited as others ( all were Hispanic as was the intake nurse) were taken back. Finally they took him back, as they got to the room he seizured! My daughter came running out screaming in horror! I did file a complaint and I never saw that intake nurse again.
Also wasn't pleased with the care given my Aunt who had West Nile. I found her in a ball on her bed crying in pain. I immediately went looking for her nurse to get help. I let them know that was unacceptable. From that point on she received excellent care. It was partly my Aunts fault for not letting them know how bad she was hurting.
I also wasn't happy when my youngest son broke his hand. The care was fantastic, then we checked out. They wanted his bill paid in full. He had no insurance as he was living on his own. Finally settled with a $300 deposit from me. Yet... A Hispanic family when they said they had no money no insurance was allowed to leave without needing any payment. When I asked about it they said there was nothing they could do about it????
But the ER was always patient with our oldest son. He has a mental illness. He would go three to four times a week having all types of phantom illnesses. They always took him serious and was kind and caring with him. They knew him so well that when he had a stress stroke they immediately knew it was serious and took action to protect him. He was put on a 48 hour hold until he was transferred to another facility. The doctors and nurses were heartbroken to see him like that and were so caring to him while he was held there.
Is there a hospital that is perfect?? No. Can mistakes and bad situations happen? Absolutely!! But the patients have to take responsibility as well. I've seen some of the abusive behavior by patients when the staff doesn't drop everything and treat them like God. I've seen nurses and doctors treat patients rudely. It happens because we are human. Overall this is a great place to go for care!

Tried for 4 days to reach a live human.being in records. Never had one person lift the phones also after leaving messages never had a call back ... tried all different hours. Also had the operator try .the bills come very quickly, but not the phones....

My daughter Liliana had a procedure done today at the outpatient surgery. She is only 9yrs old and the staff there were great they explained everything that they were going to do in detail. At the end her nurse Ruth was awesome you can tell she loves her job.

Serious malpractice is common practice here. I was refused care when battling cancer and told that I "Needed to grow up and act like an adult" along with many other horrible things. Because of this hospital I nearly died from two, separate primary cancers. I was even told by a paramedic that the first responders have a running joke which is: "If you want your patient to live don't take them to Longmont United". Pretty sad when other healthcare individuals know that a hospital is so bad that they have come up with a joke about how poor the care is. If you value your life and that of your loved ones, steer clear of Longmont United Hospital.