I was very happy with my service up until my discharge. I was told by the doctor that I would be asked to walk around to make sure I was okay, and that I would be asked about my pain and given proper medication for it. I was also told I'd be given discharge instructions, and that detailed instructions would also be given to the person picking me up. However, waking up from surgery, the nurse I had was deaf and couldn't hear me when I told her I was in a lot of pain, and it was very hard to move. I was barely able to get up, and I went to the restroom because I had to urinate very badly, the experience was very painful. I attempted to tell the nurse, again she couldn't hear me, and only cared about getting me discharged as soon as possible. I had to ask her to make sure I could walk, which she helped me walk once around the front desk once, in which I tried to inform her again that it was very hard to do, and it hurt a great deal. She did not care, told me it was normal, and asked me to leave. I attempted to bend over and put socks on as she talked with a nurse about life stories. As well, she did not tell us how to care for my wounds, what signs to watch for infection, and was generally disinterested in anything I had to say. When a nurse called to ask how the service was the next day, she was annoyed that I told her what had happened. She said the instructions should be on my discharge sheet, which they were not, and ignored the nurses belligerent disregard for my physical state. I told her we were not given these instructions, she did not respond and instead asked if there was anything else they could have done better, and hung up. I do not enjoy waking up from surgery and then having nurses make me feel like a nuisance when asking for help, which they did time and time again, which shocked as the care up to that point had been excellent.
