Los Robles Hospital &Amp; Medical Center
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feedback about Los Robles Hospital &Amp; Medical Center
I'd give five stars for my care when it comes to the doctors, nurses and facilities in all aspects except for my surgery prep and recovery. I had 2 surgeries. The first one my husband gave all his info, checked in with the volunteer and waited for me to get done having a tumor removed. He asked about my progress and was stressed in general because last time I had a surgery they didn't let him know I was done for way too long. This time he waited and waited and in the mean time I was in recovery alone and taken up to my room. I finally called him myself only to find out he was down in the surgery waiting area. Never to be told anything. The next surgery I had was just a few weeks later. We checked in at 9:30 for my surgery at 11:30. Waited in my bed for 2 hours and finally asked if they were going to prep me. They called and asked and found out my surgery had been pushed back and hour ago. No one told us. I left the hospital with the IV starter in my arm and came back hours later to have it done. It's a great hospital, very good people but the processes around surgery for both the patient and the waiting families needs looked at. It just isn't clear, efficient it effective.
Great staff. Well organized and efficient. Allowed me to focus on the surgery and my recovery and not on the myriad of administrative details that can overwhelm you if not handled appropriately. Plus the doctors and surgery personnel were outstanding. It has to be one of the best surgery centers in southern California.
I received nine days and nights of excellent care, both in the ER and on the ward. Nurses and helpers could not have been nicer, especially when called upon to clean up some unpleasant circumstances. The food was pretty good as well, and I especially appreciate them providing meals to my wife, who was also a caregiver while there.
Aloha Hospital Staff,
I was very surprised to see a clean hospital w/ state of the art equipment. The staff & even the Dr. was very kind, where you could feel they cared. Thank you for your fast service as I felt I may have had to lye on floor to wait for all those people in the lobby. But you took me right away.
Thank you & God bless you, your family & hospital.
Quick, thorough, and very friendly. I was admitted to the ER within 20 minutes, saw the doctor, got a list of labs performed and was put in a bed. Waited approximately 2 hours for results - which is what they estimated. They gave me IV fluids and medications immediately for relief. I am not even from the area but they handled my insurance and gave me my results to take home with me. I highly recommend this hospital.