Los Robles Hospital &Amp; Medical Center
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feedback about Los Robles Hospital &Amp; Medical Center
Why bother calling to find out the wait time in the emergency room? They said 7 minutes. An hour later and we are still waiting.
You're better off going anywhere else.
Three stars for having clean rooms, hallways and very nice doctors.
The ER Waiting Room was simply AWFUL. I was constipated, but had to sit on a HARD, FIBERGLASS CHAIR FOR ABOUT 2 HRS. in a freezing cold room. The "nurses", (or were they only attendants?) came out in sloppy grey (looked like pajamas) to roll me into an xray room. I wanted to leave but couldn't move. Finally, I went to the bathroom and had a bowel movement, and ONLY THEN did I see a medical doctor who discharged me. Heaven help me when and if I have to return to the ER Room at Los Robles.
Horrible experience at ER. Waiting for 5 hours until blood result and one X-ray came out. Restrooms very felthy and when my wife went to ask the clerk about the doctor, she saw him sitting at the back room laughing and joking with other employee. Great service
I was in Los Robles Regional Medical Center for three days because my hand got infected when I was bitten by a dog. The emergency room staff, admissions staff, doctors, nurses and aides were wonderful. Everyone was so nice and although I was looking forward to going home, my stay there was great.
I had been to this facility in December of last year, not as a patient but as a family member who was there because my mom was a hospice patient there. During that difficult time, the staff could not have been more caring and comforting. It was some of the worst days of my life but they were there to help and care for me and my family. When my mom passed away, they were there to support and care for us. This is a great facility with wonderful people working there.
Been to this ER a few times for the same problem, leg pain. First 2 time discharged me for muscle strains for my right leg. Lucky for me I knew better and came back same day last night and self diagnosed myself with a blood clot considering my symptoms. I ask to be tested and low and behold I was right. I had 3 blood clots. Had I just listened to the doctor I could have possibly had a heart attack or stroke if left alone. This emergency room needs to check more thoroughly for their patients because not every time someone comes in with leg pain means it’s automatic a muscle strain without testing for everything it could be.
At least the staff I nice and accommodating once they realize their mistake.
EDIT: EVEN THOUGHT MY KAISER INSURANCE WAS COVERING ME AND I PAID MY CO-PAYS IM AM NOW RECIEVING BILLS IN THE MAIL FROM THIS HOSPITAL WHEN I SHOULDNT OWN ANYTHING. FIGHTING TO REMOVE THE BILLS