Louis a Weiss Memorial Hospital
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feedback about Louis a Weiss Memorial Hospital
The emergency room was good. I had fast caring service and I needed immediate care. I was rushed in for exray and admitted almost immediately. While in the hospital for a week, I was taken care of with excellence and efficiency. After care with the doctor was superior. This wasn't my usual hospital but I couldn't be moved because of my condition.
I was very pleased with my care.
Horrible! Stabbed with the needle & they Yanked the needle out. No private conversations are taken place here everyone will be able to hear your case and you can hear them talking about clients laughing at them. I heard to much about to many people myself included you loose respect for them by patiently waiting as they are ignoring people basically like your a nuisance.There is no purpose to waist your time for better service somewhere else.
I only use the bus stop next to the hospital but do use their wi-fi while there.
A few months ago I went ahead and had cataract surgery. Dr Stone did a miraculous and excellent job. I was literally going blind and he brought me back to 20/20 in both eyes. Therefore I have to raise it from 3 to 5 stars.
Good customer service...but that's about it! Support staff at Weiss for the most part are easy to deal with, but the doctors they are another story. Communication skills and cultural differences are the main culprit as I see it.
The following is a good experience I had at Weiss just recently:
Went there recently for a mammogram, very pleased with the way it was handled, from the people at the front desk to the tech by the name of Sandra. Always professional (for the past 5 years.) All the time handled with kid gloves and the procedure always goes smoothly. Had to go for a follow-up and this time around an ultrasound and see a doctor. Once again it went smoothly and I appreciated the care of a doctor I had never seen before.
Now the bad. About a year or so ago I saw another doctor, who was relatively young and was obviously not from here, more than likely of middle eastern descent. No bedside manner, not at all personable, more like hostile to the nth degree. That experience really left a bad taste in my mouth and I'm only sorry I didn't get off that stupid table and leave right then and there! Sorry I wasn't able to get his name. I tried though. Please leave your hostilities and hangups at the door please, I'm not interested in your anti-American sentiment.
My mother was in horrible pain. We were left in the room for hours without anyone checking on her. Service is about the same as a third world country in the ER. After she was placed in the ICU things got much better. The nurses in the ICU were much nicer and very attentive. When she was moved out of ICU, the nurses were nice and attentive also. The ER is not the place you want to ever go too.