Lovelace Regional Hospital – Roswell

This is a very nice building with Professional Friendly staff. All that we came in contact with they greeted us politely with genuine smiles. OMG the furniture is genuine leather and comfy. They take all your information before you sit down then hand you a beeper. So organize and smoothly moving to your destination with just a buzzing light up device. Its super clean and nice scent in the restroom.

Unfortunately ended up needing some urgent care for dehydration, migraine and some odd virus. Dr Connor & Cindy were SO awesome. I’m an anxious person but felt totally at ease while under their care. After 4 days of being sick I feel almost back to normal after being seen by these professionals. I wish I hadn’t waited so long to go in! Even the woman at the ER triage, in sorry I didn’t get her name, was smiling and kind. Best ER experience I’ve had.

My wife recently had surgery at this hospital and other than the Doctor it was the worst experience ever. The nurses are rude and to busy discussing their personal lives to bother with patients. On three occasions we had to ask for pain medication for over an hour. This place is a joke and no one should be treated the way they treat their patients. I will be looking into further action against this hospital, how they are allowed to operate is beyond me. I would recommend driving past this place and getting real help elsewhere.

I had surgery here, on my knee. The experience was great up until I got to the post op. At that point they rushed me out as soon as possible. I tried to tell my nurse multiple times that I was extremely sick and I needed more anti nausea medicine, she continuously ignored me and told me that they had already pulled my IV out. I know dang well they could have given me a shot, or a pill. She told me to go to Walgreens. I can't explain to you how terrible I felt, and how frustrating it was to be told to go to Walgreens, right after surgery. Before I could even really sit up that well On my own without spinning, they brought the wheelchair over. They were literally rushing me out the door. I asked them continuously for just a little bit more time. This may seem like no big deal but the truth is, it was a horrible experience for me. I had an hour and a half ride home, and I had just had knee surgery. I don't feel like it would have been too much of a big deal for them to give me some more anti-nausea medicine. I was given 4 mg of zofran. This is not a Max dose. They could have given me more. It is not like I was asking for hardcore drugs. I just wanted to not throw up. To have to ride in the car for an hour and a half, fresh out of anesthesia, and sick, was horrible. to be honest I've never been in a hospital where I was rushed out the door. I truly feel that the only reason why the nurse did not want to give me any more anti-nausea medicine is because she did not want to have to worry about updating any paperwork. My experience before that was amazing. My doctor was amazing. The anesthesiologist was amazing, as well as the nurse that took care of me, before I went into surgery. But my post op nurse was horrible. And I was completely written off. And once again rushed out the door. It was a terrible feeling. it's hard to remember exactly how long I was in post-op but I think I was only able to recover for an hour, before they told me to leave. I understand they wanted to get me out the door, but the drive home was truly miserable..

My wife gave birth this morning we been here since 4 n the morning and we are still waiting on a regular size room to open up. We been in this little room all day long. Twice we had to tell the nurses for more blankets cuz tha rooms are freezing cold. She has to call tha nurses multiple times before they attend to our room.