Lovelace Regional Hospital - Roswell

I am grateful for the excellent service from walking in the ER. With my dear grandmother. I thought it was just a simple illness but ended up being something more serious. From the ER to all the different department staff who acted in a good, caring, attentive to detail, professional, teamwork atmosphere in every department. Me and family are very thankful for this hospital. In present situation and past as well. From experience in many other hospitals from California, Texas and New Mexico. I give it a 5.

I give the ER AND THE CLINIC both 0 stars it wont let me but that's how terrible my service was. Both places where very rude and very unprofessional. I would NEVER EVER recommend the ER or the clinic they're terrible at services. Didn't inform me of the things you need to know before you leave I went in for something very serious and they took it like it wasn't nothing at all. I really don't want to get into the subject because it's very personal and it really upsets me. But they also lied to your face then I find out the second day I go went two days in a row to the ER. To find out the first doctor and lied to me and neither doctors informed me of something else that was going on that could lead to something else really terrible like I said I would never recommend it or the Clinic both places are horrible if you can go somewhere else I would suggest it because you will not get the care you need. they do not care they sit around and talk as you're watching them they continue to talk when you're sitting there waiting for that one person to come talk to you about what's going on but all the doctor wants to do is just talk with the nurses and the other Dr.s about what they did over the holiday!! The clinic as well is a terrible place to go they don't seem to care as well I would never recommend either these places to anybody the clinic did not see me for what I needed to be seen for didn't even give me anything or do anything about it again I would never recommend these places to anyone unless you want your problems to get worse then go right for it and go there but I would suggest going somewhere else so you can actually get the help you need on what's going on with you. Like I said I've been to the ER in the clinic and Lovelace is just a terrible owned practice I'm surprised they're even in business now. I will never return if I need help with anything I will find somewhere else to go.

I recently had to take my child here for a few different reasons. He was really under the weather but the charge nurse jumped right in and took on the mission of bringing my son back to feeling good again. Well after his great job I expected the doctor to be quick and not very through. But to my surprise he was also very friendly and very positive with my child. So I thank you for the amazing job keep it up Lovelace!!!

We took our 5 y.o. to the ER. We had a short wait time and the staff was as amazing. They listened to my concerns and they even listened to my 5 y.o. The staff talked with my son and help to comfort him after receiving a painful shot. Thank- you for caring not only for my son’s physical health but also for his emotional health.

I only know that the Helicopter is nice.