Lower Umpqua Hospital District
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feedback about Lower Umpqua Hospital District
Last February, 2018, I was driving and felt sick. I then pulled over my vehicle and lost consciousness. I had stopped on the soft shoulder and the vehicle slid off and came to a rest in the ditch. Someone had passed by and saw this and called the police. The ambulance came and checked me out. He alerted me that he was extremely concerned because I had an irregular heart rate and wanted me to come to the hospital. I was scared by his concern. I went to the ER and the Nurses were wonderful. I told them that if they were going to give me anything, I would refuse anything with narcotics or opiates. Shortly after, the ER Doctor came in and was hostile with me. He then lectured me about how he did not vote for the legalization of marijuana. There was nothing I needed to say to his hostility. A year later I received a 2500 dollar bill for the services. I did not understand why my insurance did not take care of it. After straightening things out with my health insurance. I was sent another bill for over 4000 dollars. There was apparently another 2100 dollar charge added on for the ambulance ride, this is after over a year later and had been 2500 dollars all this time. And the additional charge was added after my insurance said they would process it, 13 months later. A lot of bad press about health care and questionable business practices, now I see why.
Just addressing the cafeteria - I love their food , at a very very good price , the cooks -- really know what spices to use , 5 stars
Staff is knowledgeable and caring. I was also given information on how to take care of my illness. I left the emergency room feeling better physically and emotionally. Thank you to everyone especially Dr Stone 🏥💪🏽
Okay, so I don't like it. (Who likes hospitals?) But, they have helped me through many injuries and sicknesses and I am grateful for that. They have helped me when I hurt my ankle and had to do Physical Therapy from May until September of last year. Highly recommend to emergency matters or just something small such as cold or flu.
The only reason I bother to give one star is the stellar performance of the staff that checked my husband in last night. The nurses were super nice, but lacked knowledge. When asked what a sphygmomanometer is, neither were able to tell what is was, though one thought she might have used one in another department. The doctor was arrogant and cocky with no bedside manner to speak of. He acted as if he were above answering questions, though my husband and I both have extensive medical knowledge. My husband's pain was dismissed and not addressed at all until I insisted and then wasn't addressed appropriately. In the end, the idiot doctor sent my husband home with a potential bowel obstruction and an appointment with a surgeon. I have given up completely on the medical profession, but I will fight until my last breath for proper care for my husband. Blood clots and bowel obstruction may be pre-existing, but it doesn't make it go away because it was there before he got there. It has to be treated and he and I have continuously been denied proper medical care by cocky, uneducated, indoctrinated people.
Just an update, he still wasn't ok the next day so I took him to BAH. They kept him for two days. Amazing what happens when someone knows what they are doing.