Madera Community Hospital
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Address

1250 E ALMOND AVE, MADERA, CA 93637 USA

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Phone

(559) 675-5555

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Consumer feedback about Madera Community Hospital

Madera Community Hospital
Reviewed from Google

1.9 out of 5 stars

Meagan Smith
Meagan Smith

2 out of 5 stars

posted 1 month ago

My husband brought me to the emergency room two years ago. I was vomiting non stop and my chest hurt. While in the emergency room, I had to constantly get up to go to the bathroom to vomit. They offered me a bag, but I'd rather use the bathroom. One of the times, my husband thought I was taking too long and started to worry. He told the security guard the situation and asked if himself or anyone could check on me... Nothing. He went to the front asked the same thing... Nothing. When I finally came out and he told me this, I was pretty pissed. They didn't seem to care. Turns out I had really bad gallstones. This guy came in to talk to me about my options. I believe he was an assistant of some sort. Not quite a doctor. He was willing to just send me home with pills and told me to change my diet... Oh and if the symptoms persist, to just come back. I knew it was beyond fixing at this point, and I couldn't deal with the pain and constant vomiting. I almost had to argue with him that I just wanted the surgery to remove it, so that I didn't have to keep coming to the ER. He finally went and got a doctor's opinion and showed him my ultrasound... And guess what he said? That I needed surgery right away! After 10 hours of waiting I finally had my surgery. It's crazy to say, but that was the best part of my experience here. Dr. Desantis was and excellent surgeon, very informative, and comforting. I was terrified because this was my first surgery, but Dr. Desantis and the anesthesiologist we're amazing.

Sandrika Medlock
Sandrika Medlock

1 out of 5 stars

posted 2 months ago

I was offered a job here August 2016. I was fired by Sept 2016. I have NEVER IN MY LIFE EXPERIENCED SUCH RACISM AND UNPROFESSIONAL STAFF IN MY LIFE. My very 1st day, I was yelled at and told I have to learn Spanish within a week. I was laughed at, bullied and treated so horrible. I remember being in front of Er Admitting and our lead Erin started screaming and yelling at me say " I could not help a patient whose family was interpreting for their love one". She was so bad that the patient left. I also remember Erin yelling at an African American elderly patient saying he was not in line to check in. He keep saying he have been trying to check in for chest pain for 30 min. The next day that man died. SMH! I was nicknamed "Ebony" because of my skin color. So they would call me Ebony instead of my legal name. After I complained, I was fired without the head manager asking me any questions.

Never ever take you love ones here! Never!

Erin was the worst RACIST person I've EVER encountered. Funny thing is that I was told by manager she treated another black girl the same way before I got hired.

Madera Hospital is RACIST! Against blacks, poor black, Hispanic people. Every Hispanic person with tattoos was called a criminal and talked about by staff. Every black person was a drug addict or worse.

Scotty Richardson Jr
Scotty Richardson Jr

1 out of 5 stars

posted 1 month ago

Worst hosptial ever should be shut down. Take the drive to go to any other hospital. Does not matter which one. Any will be better than here

Jacqueline Gordon
Jacqueline Gordon

1 out of 5 stars

posted 2 months ago

I went to ER due to chest discomfort. The Triage Nurse did not allow my family member to join me as he did EVERY OTHER PATIENT!

I was seen by a PA who gave me a diagnosis without ever examining me. I had to tell him to remove that diagnosis from my paperwork because he had absolutely no basis for it.

They made me sit in the COLD COLD COLD waiting area. I was called back for an EKG then back to lobby, Nurse came with wheelchair and I didn’t kno why- took me tonhave chest X-ray and I didn’t know why. And then back to COLD COLD COLD lobby. Nurse came to get me for blood tests - I didn’t know why- them back to COLD COLD COLD lobby. This was all done in 30-40 minute interval.

I never say PA or doctor again. I was called to the back to sit in a chair on the wall to be D/C. A nurse that I had never seen gave me paperwork to sign saying I was diagnosed with something that I was never examined for.

I told her I wanted to see PA. He came to talk to me about what- I still don’t know- all I know is I feel the exact same way I did when I walked through the door. I asked him how he diagnose me without ever touching or examining me. I told him to REMOVE that dx from my file AND HE DID.

I spoke with a doctor who sat NEXT TO ME IN THE CHAIR. He NEVER examined me. He just talked to me and gave me some stomach medicine to help with my chest discomfort. He told me ER IS NOT PCP. I had to follow up with PCP. I had to ask about EKG results, blood test results and x-ray results- what are y’all looking for?

I left with new D/C paperwork and went to see my PCP the very next day. She touched my abdomen and I almost jumped off of the table it was so painful.

Long story short is I’m calling my insurance to tell them about this medical experience that they are paying for.

Very poor medical care for me that did not want to include my family. Total discrimination - after allowing everyone else’s loved ones to join them.

#DissatisfiedPatient

Erica Aguilar
Erica Aguilar

2 out of 5 stars

posted 8 months ago

The only reason for any stars are for the ER nurses and LVNs they took great care of us and made sure to push the PA to see us faster. The "provider" if you would call Frank that. He has the worst bedside manner. Who answers their phone while in a sterile environment before giving a patient stitches?? I had to ask him to change his gloves before touching anything else. The nurses called him 3 times that my husband was ready but he was to busy just hanging out. There was only one other patient that was asleep in the ER and 3 in the waiting room. I will be filing a formal complaint asap.