I went to ER due to chest discomfort. The Triage Nurse did not allow my family member to join me as he did EVERY OTHER PATIENT!
I was seen by a PA who gave me a diagnosis without ever examining me. I had to tell him to remove that diagnosis from my paperwork because he had absolutely no basis for it.
They made me sit in the COLD COLD COLD waiting area. I was called back for an EKG then back to lobby, Nurse came with wheelchair and I didn’t kno why- took me tonhave chest X-ray and I didn’t know why. And then back to COLD COLD COLD lobby. Nurse came to get me for blood tests - I didn’t know why- them back to COLD COLD COLD lobby. This was all done in 30-40 minute interval.
I never say PA or doctor again. I was called to the back to sit in a chair on the wall to be D/C. A nurse that I had never seen gave me paperwork to sign saying I was diagnosed with something that I was never examined for.
I told her I wanted to see PA. He came to talk to me about what- I still don’t know- all I know is I feel the exact same way I did when I walked through the door. I asked him how he diagnose me without ever touching or examining me. I told him to REMOVE that dx from my file AND HE DID.
I spoke with a doctor who sat NEXT TO ME IN THE CHAIR. He NEVER examined me. He just talked to me and gave me some stomach medicine to help with my chest discomfort. He told me ER IS NOT PCP. I had to follow up with PCP. I had to ask about EKG results, blood test results and x-ray results- what are y’all looking for?
I left with new D/C paperwork and went to see my PCP the very next day. She touched my abdomen and I almost jumped off of the table it was so painful.
Long story short is I’m calling my insurance to tell them about this medical experience that they are paying for.
Very poor medical care for me that did not want to include my family. Total discrimination - after allowing everyone else’s loved ones to join them.