Madison Community Hospital - Cah
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feedback about Madison Community Hospital - Cah
I am currently a student at Dakota State University and I had to visit Madison Regional Health earlier this year. Being a college student with no health insurance, I was afraid to visit a hospital due to not having sufficient funds to cover the cost. I was told by some friends that my visit to the Madison Regional Hospital would be free, since I was a student. I called in to verify this was true. The lady who answered told me the visit would be free, but wanted to verify with another member. I was then transferred to another staff member who told me it was free. During this time I was in tremendous pain, so I drove myself to the hospital. Upon arriving I asked the lady at the front if my visit was free and she confirmed it would be (this is the 3rd time I was told my visit would be free). I got checked in and saw the PA. I spoke with the PA about my symptoms and we ran some tests, before running the tests I asked if the tests were included in the free visit (4th time asking), she confirmed that that it would be included. I was unable to resolve my issue, which is understandable due to the complexity of my symptoms. Over the next few months I kept getting collection calls and every time I would have to explain to them that I was lied to about the price, and that I wouldn't have came in if there was a fee. Eventually they sent my debt to a collection agency, which I recently paid. I will never go back to this place and am disappointed with the lack of professionalism showed by this Hospital.
I’ve had to call them 5x, ran to the local pharmacy 4x times, and 6 hours later they finally tell me they did not send my prescription in because insurance does not cover it. They said they would call back, it is the next day and I am still waiting. I called them and they said they’d get back to me but hours later they still haven’t. I just want my prescription. Also the lady on the phone does not seem to care which could be part of the I have not gotten a response. The only time I got a response was when someone else had answered the main phone.
Went in they just ran tests said nothing was wrong made me feel stupid, and like i was seeking attention and sent me on my way with a $1500 bill! Went else where and they diganosed me and figured out what was wrong. Same thing happened to a family member she went else where and found out she had bronhitis and pmnomia she got a hefty bill as well and if u dont pay it in a week they send it to collections and ruin your credit!
I was there for a CT scan. The staff was very polite and courteous. The CT technician was awesome. She made me feel at ease. All in all a good experience.
It's a great hospital for a small town and great staff