Madison Community Hospital - Cah
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I was there for a CT scan. The staff was very polite and courteous. The CT technician was awesome. She made me feel at ease. All in all a good experience.
I have been going to the doctors constantly for stomach issues and nothing they have givin me has helped at all. I tried calling my doctor to update her about the pain worsening but never got through to her and actually got got hung up on after calling their main number. She said she would send straight to the line of her assistant nurse but that never happened. The lady seemed more and more annoyed with me trying to get through even though I wasn't recieving any calls back and it had been several days. I ended up going to dell rapid to try and get another persons veiw on my stomach and they ordered a ultrasound to finally try something else out. The day of the ultrasound that was at the Madison hospital I had to wait 40min before becuase they had said my insurance didnt cover it. The lady told me that my insurance didnt cover any of my other previous visits or testing as well! I was furious, I had no idea and you'd think that they would update you on that. Im pretty sure that they are actually obligated to. I am still waiting for the hospital to fax over my results to dell rapid so I can have more of a idea to what's going on but its been two days and they haven't even looked at it! let alone sent it to dell rapid where im sure they'd be trying to get me the healthcare I deserve. I just want to find answers and not constantly be charged for docters visits that lead to a dead end. I am a college student and I dont have time for this. I would say that this place could be improved, the employees seem nice but they could be more helpful with the way they do things.
Thank you for reading,
I have never made a post on a place before but this definitely needed one
I hope this helps
It's a great hospital for a small town and great staff
I like local businesses, familiar friendly faces
The way they handle billing is not well organized.