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feedback about Magnolia Hospital
it amazes me that on all the people that have complaints on the ER that this person always comments down below that they are sorry for their issues in the ER and they would like to make it right. If they made it right on all of these then why are there still complaints. Does anyone really care about these complaints? I will bet they don't care and they have not reached out to any of you that have had complaints. I go to Urgent Care or I go to Texarkana because I know they will do more for me then tell me to go see my primary doctor. If I had been able to go see my regular doctor don't you think I would have done that to begin with? Who seriously wants to come to Magnolia Hospital ER and wait for hours unless they absolutely had to!!!!!!!!!!!!!!!!!!! People should show they care more!!!!!!!!!!!!!!!!!!
Dr. Brown, the emergency room doctor has to be the absolute worse!!!! Every time I take my children to the emergency room, he seems to be at work. Everything is diagnosed as a VIRUS!!! There’s nothing they can do...his motto...”Treat the pain and treat the fever”!!!! On 6/22/19 after running a very high fever since early Friday morning, (alternating Motrin & ibuprofen) my daughters temperature 🤒 hit a high of 103.4. She wouldn’t eat, hardly drink anything, rapid heartbeat, complain of her eyes hurting and her breathe smelled like bile.... I knew something was wrong. But of course, according to MRMC, after almost 3 hours of waiting, the diagnosis was, it’s just a virus that has to run its course 🤦🏾♀️. Sunday evening, she’s gotten even worse and I can’t take it. I drove my daughter to ElDorado to their emergency room. After checking in, we were immediately called to triage (temperature was 103.1) and placed in a room. Immediately they swabbed her throat, nose and took urine sample and checked her ears!! Within 2 hours, we were discharged with a double ear infection. She received a shot, antibiotics and eye drops. She’s now able to rest peacefully and this mama can relax. Magnolia Hospital needs new doctors that will at least ACT like they know and care about their patients!!!
I had a very unusual and unprofessional experience with a nurse named Kim, her supervisor (heather) did absolutely nothing to improve our situation. I have never seen such childish and rude behavior from nurses before, and it’s no wonder that this hospital only has two stars. It’s unfortunate that the behavior of two nurses can cause the image of so many people who truly work hard here to lose credit for what they do.
This is one of the most unprofessional hospitals I have ever went to the nurses are completely rude and non caring of their patients they even ask you questions rudely even when your I pain they still come at you so rude and ask so many questions even though they will most likely send you home with no care at all I waited almost 2.5 hours in the waiting room with only me in it how is that possible? They lack training in all fields and obviously only care about getting paid and please (KAREN) DONT reply and say you will help because you don’t this hospital only has two stars and thousands of people have complained and still nothing is done your nurse Kim and heather are completely rude and you still employ them this hospital gives no care at all they act if they are so overwhelmed when there is never no one barley there we need to band together and report them to higher chains of command this is people life’s that they are messing with
I will try not to ever go there again in my life because they will not try to help you and they will try to talk to you like you're some kind of kid I took my wife there for schizophrenia and they were saying that they could not help her out because she had signed herself in while my wife was over there at hearing people in hearing voices and seeing people and she wasn't even herself and they wanted her to sign herself in so I ended up having to take her to El Dorado hospital and they finally sent her to Malvern Baptist mental hospital cuz she does need help and the people in Magnolia didn't even bother to draw blood or do any kind of tests on her they just blew us away if I could give them a negative 10 I would I think if I ever have a dying situation I think I would just rather take a chance of dying than going there