Magnolia Hospital

it amazes me that on all the people that have complaints on the ER that this person always comments down below that they are sorry for their issues in the ER and they would like to make it right. If they made it right on all of these then why are there still complaints. Does anyone really care about these complaints? I will bet they don't care and they have not reached out to any of you that have had complaints. I go to Urgent Care or I go to Texarkana because I know they will do more for me then tell me to go see my primary doctor. If I had been able to go see my regular doctor don't you think I would have done that to begin with? Who seriously wants to come to Magnolia Hospital ER and wait for hours unless they absolutely had to!!!!!!!!!!!!!!!!!!! People should show they care more!!!!!!!!!!!!!!!!!!

Dr. Brown, the emergency room doctor has to be the absolute worse!!!! Every time I take my children to the emergency room, he seems to be at work. Everything is diagnosed as a VIRUS!!! There’s nothing they can do...his motto...”Treat the pain and treat the fever”!!!! On 6/22/19 after running a very high fever since early Friday morning, (alternating Motrin & ibuprofen) my daughters temperature 🤒 hit a high of 103.4. She wouldn’t eat, hardly drink anything, rapid heartbeat, complain of her eyes hurting and her breathe smelled like bile.... I knew something was wrong. But of course, according to MRMC, after almost 3 hours of waiting, the diagnosis was, it’s just a virus that has to run its course 🤦🏾‍♀️. Sunday evening, she’s gotten even worse and I can’t take it. I drove my daughter to ElDorado to their emergency room. After checking in, we were immediately called to triage (temperature was 103.1) and placed in a room. Immediately they swabbed her throat, nose and took urine sample and checked her ears!! Within 2 hours, we were discharged with a double ear infection. She received a shot, antibiotics and eye drops. She’s now able to rest peacefully and this mama can relax. Magnolia Hospital needs new doctors that will at least ACT like they know and care about their patients!!!

I had a very unusual and unprofessional experience with a nurse named Kim, her supervisor (heather) did absolutely nothing to improve our situation. I have never seen such childish and rude behavior from nurses before, and it’s no wonder that this hospital only has two stars. It’s unfortunate that the behavior of two nurses can cause the image of so many people who truly work hard here to lose credit for what they do.

This is one of the most unprofessional hospitals I have ever went to the nurses are completely rude and non caring of their patients they even ask you questions rudely even when your I pain they still come at you so rude and ask so many questions even though they will most likely send you home with no care at all I waited almost 2.5 hours in the waiting room with only me in it how is that possible? They lack training in all fields and obviously only care about getting paid and please (KAREN) DONT reply and say you will help because you don’t this hospital only has two stars and thousands of people have complained and still nothing is done your nurse Kim and heather are completely rude and you still employ them this hospital gives no care at all they act if they are so overwhelmed when there is never no one barley there we need to band together and report them to higher chains of command this is people life’s that they are messing with

Who sits anymore in an ER waiting room for 2.5 hours without being seen? Amazing! This is a college town so 18 to 21 year olds will be visiting you. Take their issues seriously...most times they have reached out to their parents before they drove down there. I am shaking my head in disbelief that I recommended she go to the ER versus the Urgent care because the ER has everything that would possibly be needed to evaluate her issues After 1.5 hours I told her to leave , after 2.5 hours she finally did leave. Thanks for nothing but the continued unknown.