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feedback about Magnolia Hospital
I had a very unusual and unprofessional experience with a nurse named Kim, her supervisor (heather) did absolutely nothing to improve our situation. I have never seen such childish and rude behavior from nurses before, and it’s no wonder that this hospital only has two stars. It’s unfortunate that the behavior of two nurses can cause the image of so many people who truly work hard here to lose credit for what they do.
Who sits anymore in an ER waiting room for 2.5 hours without being seen? Amazing! This is a college town so 18 to 21 year olds will be visiting you. Take their issues seriously...most times they have reached out to their parents before they drove down there. I am shaking my head in disbelief that I recommended she go to the ER versus the Urgent care because the ER has everything that would possibly be needed to evaluate her issues After 1.5 hours I told her to leave , after 2.5 hours she finally did leave. Thanks for nothing but the continued unknown.
Day shift was fantastic.
Night shift came around, fed me (a diabetic) lots of carbs, with zero insulin (protocol?? Ridiculous protocol for a diabetic).
My parents had to go complain because my sugar was skyrocketing, and a nurse came in, caught an attitude with my mother as she was apologising for sounding rude, a charge nurse came in to handle our complaint (Heather) and immediately told us not to get attitudes with her nurses, looked at me disgustingly, and both her and Kim made rude remarks to me and my family in front of my kid brother. These people are supposed to be professional, trained to handle angry/upset families, not attack them in front of their children. This is a highly unprofessional workplace, and the nurses immediately clique together and treat their patients poorly.
Asking a 3 year old with an open wound on his head to wait for hours just to be seen is incredibly irresponsible and inconsiderate. Been here for 2 hours now and still haven't seen the dr and he's still bleeding.
Sat in back room for approximately 2 and a half hours as of writing this review, still waiting. Girlfriend is in lots of pain and crying and begging for help, not anything so far.