This review is specific to my labor and delivery. I have had no other experiences in this hospital.
At this time the hospital is going through some upgrades it seems, but the labor and delivery area definitely needs a bit of love but it’s nice enough. Through my labor all of the nurses I interacted with were really fabulous. I interacted with two anesthesiologists during my labor as well who were great. While I had a really long and tough labor, everyone was actually great. I was treated with respect and courtesy.
Transitioning to the recovery is where it all fell apart. Like in L&D, the nurses were really wonderful from what I experienced. Warm, extremely knowledgeable, caring. I don’t think I can say enough positive things about the nursing staff. The issue I have is with the pediatric team. My daughter ended up losing more than the permissible weight for discharge, which I didn’t learn until I was about to be discharged, the pediatric team gave no real reasons why it was so concerning (she was a big baby and her weight was fully stabilized), but wanted to follow the book. So we stayed an extra night. The next day the rules changed, she had to meet some additional criteria to get out, I saw three med students - one of which actually told me to keep feeding her as much as possible as the worst that can happen is she vomits (I said this to a nurse after and she was horrified, as feeding a new born to vomiting is dangerous for obvious reasons). The main pediatrician came by later in the morning and gave me mixed information about if we could leave later that day (like 11pm like a different baby did). I waited all day for her to come back to check up on the baby (like if we are such a concern why isn’t she speaking to us, or does she need to test for some mystery illnesses?) and I had to be discharged as there was no medical reason to keep me. She left for the day without coming - even though I had been asking for her. Naturally I didn’t want to leave my newborn (even though the nurses are amazing, as a new mother this just wasn’t an option for me) and I was able to keep my room with the help of the patient advocate but I’ll be paying for it out of pocket.
What has been the most frustrating is the lack of communication and disregard for the stress that this is causing not just me, but my whole extended family. It seems like the pediatrician isn’t actually reviewing the baby but is just looking at a checklist and squeezing money from us. No additional tests have been done, she’s actually been ready for discharge on the day she was supposed to but just waiting DRs permission. All I want is to take my baby home and these doctors have made the experience absolutely horrible. After my labor and delivery I was definitely thinking I would come back her to deliver again, but now I will absolutely avoid it - I am changing my practitioner (who I love, so I’m very sad) so I wouldn’t have to deliver here again. You can’t avoid interacting with this team if you deliver here so do keep that in mind.
The other thing to note is that this is supposed to be a breastfeeding hospital, but they offer very little actual support for it. They pushed formula as a solution to everything, when I was faced with going home they told me they would formula feed - there is no plan for a new mother staying somewhere (like a lounge) when her baby needs to stay so she can breastfeed. Like all of that would be okay for a hospital that isn’t showing how proud it is that it completely supports breastfeeding - it feels like a total facade.
They do have good doctors, but that's it! To be honest I’m not sure how they get away with lining up patients in the hallway like quadruple parking on the streets. It’s not safe and there is not even room to stand. God for bid anything goes wrong nobody can get out. Super long wait. Normally 6 hour wait for any type of scan. 2 hour wait just for pain killer. I been there 3 times with grandparents honestly would not go there. A bunch of rude people working there too.
Rocky knee grow
There is a nurse name Lindsey in labor and delivery Dept is fantastic and professional. She is well trained and super nice. Well done. Lindsey
Worst experience ever in my life. Tells us my grandma doesn’t have cancer but she is going through chemo and steroids. She suffered so much from being hooked up to a respirator and a tube down her throat that she didn’t want to survive anymore. They don’t even give us the full details of her “illness”. Never trusting a single doctor again and I refuse treatment from any hospital. Patients are always treated as guinea pigs nowadays. Thanks to this experience I need to be prescribed with anti depressants. Not only did they take a life away, they even ruined mine.
Sidy M. Gueye
I really don’t have much complain as far as the service is concerned when it comes to this hospital. I have been well taken care of so far. And the nurses are great.