Maimonides Medical Center

I can’t expect the service to be this bad from such a huge size medical center. My mother suffered severe stomachache pain and we sent her to ER here. The first inspection from a staff(not nurse nor doctor) was 2 hours after we came in. We were told to collect urine and given the container. They didn’t collect it after 4 hours. A doctor showed up 4 hours after we came in and just asked some basic questions. He just disappeared and no other doctors ever showed up. A nurse came and took some blood samples and the urine collected hours ago. 8 hours no treatment given, no suggestions, no diagnosis. I asked their nurses many times during the hopeless waiting. Obviously they don’t care, none of them did, telling you they are busy and you got to wait.

Absolutely amazing treatment. From the moment we walked in- from the intake person, the Doctors, nurses, custodians and security guards- everyone was super professional, attentive and empathetic. I felt so taken care of myself and watched how intentionally they interacted and took care of every person in there. This is a well organized ER and almost doesn’t feel like an ER - the staff are all super cool and positive and, the atmosphere has really positive energy and even lightness! although of course this is a place where people are dealing with real moments in life- we watched people walk out feeling peaceful.

State-of-the-art facilities and rigorously trained staff. The premises are in good shape considering the hospital's high volume of patients. It is worth observing, however, that the lobby's staff are unsupervised and therefore take to holding loud, lengthy conversations across the room to one another, which proves stressful to prospective patients or relatives anxiously awaiting in-taken patients.

I have never seen a hospital with such a poor management. The patient can't find a doctor to understand the condition. The ultrasound will not be discharged from the morning until the evening. The doctor on duty will also lose your temper and have a cardiovascular blockage in the ward. It took five hours to get effective treatment. The doctor is indifferent to the patient and will only shirk responsibility.

Absolutely not organized and unprofessional managment.
Nurse just do not care. Poor understanding of their duties.
If you want to due go there ...
Need to stay next to the nurse station and tell them what they supposed to do... otherwise no attention. You have to ask million times in order to get simple procedures.

Worst experience, worse service,
worst people