I had my first son here a few years back. It was an overrall bad experience. The lady who held my leg while I pushed had an attitude the entire time & had comments that really made me upset. She stated she had 4 kids it didnt hurt that bad. That I need to stop acting like a baby, im about to have one. Just awful things! Than while I really wanted & attempted to breast feed the specialist was rude, impatient & rough. They made me feel so uncomfortable & stressed out I just couldn't go threw with it & chose bottles with a broken heart. Than when I went to the bathroom I overheard the doctors stating their was something wrong with my baby. I rushed out finding a few doctors surrounding my baby with concerned faces. I slowly sat on the bed waiting for answers. Instead the doctors all dispersed without trying to say a word. I had to stop one from leaving, asking for an explination. She said his soft spot was smaller than normal, look out for signs of jaundice. I wanted more information about what it even was or what the signs would be but she rushed out before I could say anything else. I had to google it. Of course he ended up just fine. But no matter how minor i deserve to know without having to push for information on my son as well as no matter how major they should of reacted differently. They made me feel it was more serious than that. Even if it was the reaction & exit was uncalled for. In any helping profession, to every patient, of any situation, regardless staff should be supportive, patient, gentle, understanding, informative, have good customer service. I can not say even one person gave me any kind of friendly or trusting impression during this experience. Child birth can be emotional, but it is suppose to be a beautiful moment. But it was hard to bond with my baby in such a negative enviornment. Wouldnt even suggest this place to my worst enemy!