I'm sure there are kind, hard-working, highly skilled physicians and medical professionals at this hospital. I have been cared for by a number of them. But there are also incompetent, heartless, money-driven individuals there as well.
My labor was completely mishandled, putting me and my child's life at risk. I was offered morphine as a method of pain relief and when I asked if it was harmful to the baby the doctor responded with, "If it did I would lose my license". I guess he should lose his license because that was the beginning of this nightmare. No actually, the beginning was when it was recommended by a hospital staff member that I stay home after my water broke.
Fast forward after 24 hours of labor, no doctor being available to deliver my baby leading to him having to be resuscitated (or maybe that was the morphine). During the following 3 days he was not properly evaluated to see if he could latch and if I was producing enough milk and so he was slowly losing weight but still "within normal limits". We were dismissed but after an awful night of him crying non-stop, shaking and essentially fighting for his life we went back to the hospital to learn that he WASN'T latching properly and I WASN'T producing enough milk. They weighed him before and after a feeding. He had lost 1 lb. since being born 3 days earlier. SO HE WASN'T WITHIN NORMAL LIMITS but rather borderline high risk. He was monitored for 24 hours while drinking formula and thankfully was gaining weight, healthy and without any brain damage or other permanent consequences.
Well, the hospital decided to charge us the second time we were admitted for essentially doing their job the first time. We disputed our case and called at least once a month to follow-up making sure that they wouldn't send us to collections as written on their invoice. Well 1 year later with dozens of calls to this hospital, they DID send us to collections despite the fact they said they wouldn't and refused to reverse the charges. They did offer us a discount IF WE PAID IN FULL.
SHAME ON YOU!!!!!!! This is not a business of selling cars. HEALTHCARE IS NOT NEGOTIABLE AND ANY ONE WITH COMMON SENSE AND A HEART WOULD NOT TRY TO MAKE A PROFIT FROM THIS SITUATION.
I WILL NEVER GO TO MARIN GENERAL AGAIN. BE CAREFUL IF YOU DO. The person in charge in the financing department, WHICH I WILL REMAIN NAMELESS is not a good person. PERIOD.