Martin Medical Center

What ?? I'm relatively very healthy, just has a minor concern and finally decided to seek medical advice. Called to make an appointment and provided all of my personal and insurance information, then was told the doctor had to say "yes" to see me. Yikes, never mind making this appointment. Office staff and physicians might remember that patients choose to hire them. What an experience making me feel not worthy and feeling like I have to ask a doctor if they agree to see me - especially when I call their office. So, I declined to continue and will seek a more personal and welcoming office. There are other choices.

Great place, friendly staff and fast service. The doctors are so caring. Would definitely recommend this office to people.

Friendly staff, great nurses and doctors!!

I had been going to Martin Medical Center since I was 16 . At that time Dr. Hobert Beale was my doctor he was one of the best doctors I had ever been to . As he got older before retiring he started transferring his patients to a young doctor named Susan Lowery . At first this young doctor was amazing just as Dr. Beale before her she set and listened to her patients and talked to them . Matter of fact she was so good I even started taking my mother to her . My mother was in her 80s at the time and had to go from the nursing home to the hospital for one of her many conditions (at the time didn't know Susan wasn't the one who actually wrote her orders. ) that second night my mom started goi g through withdrawals. WHEN Susan finally got there that morning I tried talking to her (just as I had with Dr. Beale hundreds of times ) I told her what had happened and said that I thought she was overworked and letting her nurse have too much control over her patients . I had just watch my 80 year old mother going through withdrawals (as I was throwing a fit the night before about why they weren't giving her her pain meds or nerve pill , at which time they informed me that it wasn't in her chart ,now mind you my mom had been on these for over 20 yrs which was only natural to have withdrawals her nurse not putting this in the orders was an oversight. Anyway I had been up all night watching my mom go through this (which no 80 yr old should have to go through) but I was still really trying to be nice when talking to Susan about what my mom had been through that night. Where upon she starts telling me that she didn't put it in the orders because of some test mom had taken (the operative words here being HAD TAKEN ,she should have been put back on the meds the day after the test which would have been the day before this happened ) . I knew that Susan was covering for the nurse (later on I had someone check the chart and the orders were put in by Kelly the nurse ) .I went outside to calm down because my husband asked me to. I came back in just as I rounded the corner I heard ''Dr. Susan laughing at how upset I had gotten the night before. (Of course i was upset i was watching my 80 something year old momma going through withdrawals ) . When "Dr." Susan seen me of course she gushed. I walked over to her and told her quote" When you and Kelly kill my mom just call me and I'll come pick up her body . Then two days later I got a certified letter telling me I was no longer welcome at Martin Medical Center not just I couldn't see Susan anymore but that I couldn't step foot in the clinic or see any of the other doctors . This was where I had went since I was 16 and at that time I was in my early 40's but because I disagreed with her practice of letting her nurse Kelly have so much control over the patients and their charts I was given the boot .( wonder if it had anything to do with Susan being Dr. Shores daughter hummmm) . So unless your willing to agree with everything that not Susan thought but what Kelly the nurse said and did then get your traveling pants on cause you want be a patient there much longer . Getting booted from there was like losing a family member because I had been going there so long and I thought one of the doctors there would sign my death certificate but that wasn't ment to be . Thanks for letting me share what has been on my heart and mind for over 20 years. I hope that through the years maybe Susan got to be more informed over what her nurses put in the charts . I never will forget when I first seen Susan what her nurse Kelly told me quote: If I , meaning Kelly liked me I had nothing to worry about but not to get on her bad side or I would be sorry . I should have known then that she was serious about that and was already running Susan's practice but I thought she was kidding and just laughed it off . Side note my mom passed later that year .

I got insurance in February 2017 for the first time since turning 18 -- mid-2013. With insurance I got the confidence to get my low-income self to a physician. I found Bill Shore and was happy with him. I lost insurance four months ago, and was worried how I could afford a physician's care paying out-of-pocket. About $162 each visit. But Bill Shore is worth it. Super funny too. Plus he's a local radio star on WCMT!