Mary Washington Hospital, Inc
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Address

1001 SAM PERRY BOULEVARD, FREDERICKSBURG, VA 22401 USA

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Phone

(540) 741-1100

Emergency service available

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Consumer feedback about Mary Washington Hospital, Inc

Mary Washington Hospital
Reviewed from Google

2.2 out of 5 stars

Brandy Webb
Brandy Webb

2 out of 5 stars

posted 2 weeks ago

My husband and I walked in with gushing blood out of his forehead. While a lady at the front desk stared at me, I walked to the kiosk after I helped my husband and his bloody towel to the chair. This lady didn't bother to ask me if immediate assistance was needed. Since he had never been a patient before I knew I needed paperwork to get him registered. I quickly asked her for the papers which she did not even speak to me or even have the look of a person who likes to help people, but instead she handed me a clipboard and then sat back at her computer. Very rude person. We get taken back after sitting for 20 minutes to have 3 different sets of people come in, the 3rd being the doctor who stated he was going to put in the sutures. A nurse brought in everything needed after an hour from seeing the doctor and here it is 2 hours later and still the wound hasn't been cleaned or sutured. He was not even given a clean towel to keep it from bleeding more, but had to continue using the dirty towel given to him by a bystander where he fell. So if this ends up being infected then who do we go to about that? Back to the hospital who doesn't seem to care? Now they send in someone for insurance information prior to him being treated because I guess it's more important. So basically it's more about money than people. Being a medical assistant for over 13 years I have never been more sickened by a situation like I am today. The doctor was nice as well as his assistant and the nurse, but the time which is now 3 hours and still not discharged, the front receptionists and the sheer disregard for what's right in the situation was appalling. It's so irritating to see 4 nurses sitting at a desk doing nothing while we wait to be discharged.

Mena Sweetheart
Mena Sweetheart

1 out of 5 stars

posted 1 month ago

I gave them one star because I couldn't give them a ZERO! This is where people go to die. They run around and gossip. No one does their job. They have zero compassion. You will sit there for hours upon hours without being checked or helped. Absolute WORST hospital EVER! I cant believe they're still open. Trash.

Bonnie Johnson
Bonnie Johnson

1 out of 5 stars

posted 6 days ago

I would give this 0 stars if I could. This is by far the worst hospital I have ever been to. I have a chronic illness and get a lot of kidney infections. The usual wait times in the ER are ridiculous. They need a better system. There have been several occasions where I have been in absolute agony and waited over 5 hours to get a bed in the back. The majority of the staff working here are extremely rude and unpleasant. Out of everyone, the doctors are the worst. I have been in and out of this hospital for the past 5 years and not once have I had a decent doctor. They are all grumpy, inpatient and lack any kind of empathy for the patients. As a doctor, you should at least have a good bedside manner. It’s more than obvious that they are just in it for the paycheck and don’t care if people suffer. I live 5 minutes away from this hospital but always end up having to drive further away to get the care I need. I once had sepsis from a very bad kidney infection that had progressed and I was on the floor shaking and screaming in pain. I pressed the call button several times over the space of an hour and no one had come in. I couldn’t get to the door because I had iv lines and tubes attached to me and they wouldn’t reach so it took me crying and screaming in pain for over an hour before someone actually came in to see what was going on. I had asked my nurse for some pain medicine as by this point I was on the verge of passing out from the pain. The doctor finally came back in after the nurse had requested something for the pain on my behalf and instead of him coming in and trying to help me and make me more comfortable, he yelled at me for making too much noise apparently and refused to give me anything for my pain because I had been in the hospital a lot for my infections and he assumed I was just in here for the drugs. Despite my heart rate being almost 200bpm and a positive sepsis test. NEVER COME TO THIS HOSPITAL! It’s worth driving the extra miles to get treated with respect and understanding. I will never come here again. I’m
Absolutely disgusted by this place. I’m surprised it’s still open.

Oh and one more thing. The nurses like to make a habit of standing outside your room laughing and talking about how much they dislike their jobs.

Sunshine Girl
Sunshine Girl

5 out of 5 stars

posted 1 month ago

I can't count how many times I've had to come here and yes the wait for e.r can be long but sometimes its not bad at all. They take care of me every time. I can't thank this hospital enough for taking care of me when needed. I have also delivered my son here and had s great experience. Thank you Mary Washington

Kelly Michele
Kelly Michele

1 out of 5 stars

posted 1 month ago

Absolutely pompous nursing staff. If you were asking for a blaring alarm in your room to be turned off for TWO HOURS, you would receive no response or acknowledgement. I unplugged my own iv so I wouldn’t have to listen to the siren in my ear. Unclean bathrooms. Genuinely holier-than-though young staff with no empathy whatsoever. Truly a disappointment. Will never be back.