Massachusetts General Hospital
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55 FRUIT STREET, BOSTON, MA 2114 USA

Address

55 FRUIT STREET, BOSTON, MA 2114 USA

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Phone

(617) 726-2000

Emergency service available

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Consumer feedback about Massachusetts General Hospital

Massachusetts General Hospital
Reviewed from Google

4.3 out of 5 stars

Ms. Delgado
Ms. Delgado

4 out of 5 stars

posted 1 month ago

This hospital is very busy as there are so many types of specialists here. They are very professional and caring.
Use Valet Parking otherwise your going to keep going around for a parking spot in the garage, but make sure the Doctor's office gives you a validation or it's going to be pricey.

TitletownAKA Boston
TitletownAKA Boston

1 out of 5 stars

posted 2 weeks ago

I have to give them a one star. When I was going through a divorce, I brought my daughter there to talk with someone just to make sure that she was handling it well. The first thing they wanted to do was to put her on medications. It's a good thing that I'm a nurse and know better. I left the office with the script in my hand and threw it out. I never went back. All doctors want to do is medicate you.

Marat Mekhtiyev
Marat Mekhtiyev

1 out of 5 stars

posted 1 month ago

Went in for a torn muscle in leg. Unprofessional staff, inappropriate comments; laughing, "living the dream" and worst when I asked if someone could wheel me to down the hall for drink I get this "if you can get up to go to the bathroom you can walk to the vending machine and get your own drink" after she saw me struggle to get to the bathroom. Waited 3 hours, doctor came in confirmed it was a torn muscle said will do a cat-scan. She also said her colleague will come in to take a look also. Waited 30 minutes. Colleague looked like she hasn't slept in 24 hours and wanted me out. very short and told me their specialist isn't here so no point of a CAT scan and to come back on in 3 days when they will be there. Mind you I was in extreme pain, they gave me a Tylenol.... In a panic I asked if they could at least ultrasound it she did so for 15 seconds and said yes its torn along with internal bleeding. SO now sitting and waiting in pain for "specialist". They gave me a leg boot which hurt more then it helped along with crutches. Wonderful hospital.... Never Again.

Only positive was the nurse offering to wheel me up to my car and the security guard who saw me struggle getting inside and wheeled me in.

4 hours and less than 5 minutes of service, do yourself a favor and see an urgent clinic. I promised you will get more help much faster.

Gerald Barrett
Gerald Barrett

5 out of 5 stars

posted 1 month ago

Having been shipped to other hospitals my wife and I requested a transfer to MGH. The difference in atmosphere was so much better at MGH. I had open heart surgery. They explained everything and made sure I understood before proceeding. The staff could not have been better. I am speaking about the entire staff. I cannot understand why anyone would go anyplace else . My results have been great. I believe they hold themselves to a higher standard and it shows.

Patson Lim
Patson Lim

5 out of 5 stars

posted 1 month ago

The oldest and best hospital in the area very skillful and highly knowledgeable doctors who understand procedure and what has to be done very well. Great Payment options

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