Massachusetts General Hospital

Patience is a requirement and expectation of ALL patients being seen. Allow at minimum 4 hours. Excellent care, nurse gave me shot that was excruciatingly painful! After that she seemed friendly.

So after a brutal 16 hour day of mother’s surgery and finding out she was at a high risk for stroke, I left and discovered my ticket missing for parking garage. I explained At a different parking garage ( mine had no cashier so late at night) that I had gotten there at 8:00 am . Instead of letting me pay and give me a ticket we had to go over to our garage and get registration and drivers license and run BACK over to be able to pay and leave with a ticket. Meanwhile hospital police parked right in front of us bothering us... really??? You mean to tell me all this was NECESSARY????? Come on mass gen.... let’s leave the m off your name to make it more appropriate considering the treatment.

My friend arm was dislocated and he is in severe pain. We had to call an ambulance to get him here. First, they put us outside for over an hour, until my friend pain was too much He couldn’t take it anymore. They put us in a room so no one can see him suffer. It’s been 2 hours, and no one even take a look at my friend dislocated arm. And we are stuck in this room in the corner. My friend is still in pain, without medication and care.

The staff is amazing. I had surgery it was so nice. Everything came out great.

Can't say enough about the great care I received there. The team of Drs saved my life and limbs due to a very aggressive tumor Chondroblastoma. Thanks to the Drs and Nurses whom took care of me..,