If I could give less than one star I would! Horrible treatment and services. The technician that checked me in had a bad attitude- asking me rhetorical questions instead of kindly informing me of useful health information based on her experience and knowledge. Was complaining to me about how many patients were coming in because they were almost closed. The doctor was no different- Dr Scott Peterson was pompous and disrespectful. Spoke to me rudely and sarcastically instead of professionally providing me with medical services and information. Spoke to me like I was an idiot- as if medical treatment and injuries are common knowledge. I refused their services after the way I was treated and decided to walk out, to which Dr Peterson rudely responded "Okay- we're closed anyways." Unbelievable and uncalled for lack of professionalism.

My husband recently had emergency surgery (appendicitis) and this has been the best hospital experience we've ever had. Much better than Anchorage's Regional and Providence hospitals. Mat-Su's nursing & CNA staff are top notch and even the housekeeping and cafeteria workers were pleasant and friendly.

Saturday 5/12/18 our 11 month old daughter came down with an ear infection. By Sunday morning it had spread to both ears so we decided she needed to go in to the ER. We left home at 9:30am and were seen at this Emergency Room. By 11am we were back home. The doctor was a bit brief but the nurses were amazing! This hospital has really stepped up their game and we appreciate it. We are also self pay and don’t carry normal insurance. We got a 65% discount off the bill for paying same day and for not having insurance. Thank you!

I spent a week in the hospital after a trip to the emergency room. I received great care from the whole staff. Everyone was very caring and professional.
Kudos to all and my deepest gratitude.

Nancy Nephew

I have had many negative experiences here but this last time we got the most caring er doctor I've ever had. Dr Coomes was really caring and sensitive to my needs. He was quick and efficient and discharged me immediately after the problem was resolved. I would go back just because of him!