Maury Regional Hospital
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feedback about Maury Regional Hospital
From the minute we walked into the ER with my grandmother to the many days she stayed in the hospital days after, the staff and doctors have all been top notch and beyond helpful. Everyone has been so kind and taken care of my grandmother very well. Very pleased with this hospital.
Literally just pulled up to pay a bill that was for 2018 and just received it. 430 pm and the lady walks out and locks the door in front of me and walks off. All associates inside see me and continue to close the blinds and act like I’m non existent. Terrible customer service considering I was informed open until 5 pm. Attempted to call into the office in attempts to make them aware I’m trying to pay no one attempts to pick up the phone. Completely disrespectful.
I came in on Tuesday Jan,29/2019 with shoulder pain to the er they took some xrays and the “doctor’ came he asked me to move my arm up and down I have had extreme pain sence Saturday after all that he told me I had nothing but never asked more questions after hurting for another two days finally went to the health department the doctor said it’s shingles !!! The er doctor seemed cocky and arrogant I have shingles I will do my best to never go to this hospital again I was treated like poorly never even offered something for the pain he told me to keep taking ibuprofen wow if he knew the pain I really was in do not suggest it go to health department older doctor with tons of experience this guy from er spent to many years becoming a doctor to not even know how to consult properly That in itself said a lot!!
Called that number never got a call back!
I am typing this as I sit in an ER room with my wife. 3 minutes ago was the 5 hour mark from our arrival. She came by ambulance for a seizure that stopped her breathing twice. She returned to normal before the ambulance left our house, but we still wanted to see a doctor since this was unusual (no history of seizures). We are waiting (>2hours) for a neurologist to call over a webcam since they don't have one available in person. There are very few patients currently, and the staff have been socializing amongst themselves for the entire time, not medical related. We are getting no updates or being checked up on hardly at all. My entire family has had negative experiences with this place. I personally recommend Tri Star, as we have had overall better experiences. The staff seem nice in general, but that carries no weight over the amount of pointless waiting we have done. Go somewhere else unless you are literally dying fast and nowhere else is closer.
First doctor and nurses I had was great. Had to stay over for observation. Major headache couldn't sleep told both the nurse and tech 5 hrs later still nothing. Really can't wait for them to let me go home. Would only recommend if test or procedures are out patient.